insomniac1994
Member
I got a train fine on 21st April due to going onto the wrong train time with my ticket. I thought I'd bought an open day ticket but it was an advanced ticket and I'd got on the service after the one I was supposed to. It was a genuine mistake because trainline has always gave me open day tickets so I can use them on any time of the day.
So anyway I did send an appeal to it, I'm not expecting it to be successful, but I still haven't received a reply about it. The 21days is up next Sunday so I'm worried if I don't get the response back in time I'll have to pay double and I really can't afford it due to being on maternity leave.
Does the 21 days freeze while an appeal is in process? And then if I get a response the 21 days will resume?
So anyway I did send an appeal to it, I'm not expecting it to be successful, but I still haven't received a reply about it. The 21days is up next Sunday so I'm worried if I don't get the response back in time I'll have to pay double and I really can't afford it due to being on maternity leave.
Does the 21 days freeze while an appeal is in process? And then if I get a response the 21 days will resume?