In that case let's not publish any service updates whatsoever.
With respect, that sort of 'toy throwing' reaction doesn't do your more general comments on the app or services provided any favours at all.
The previous point is very real, though: people did manage for years without checking social media, they still do where companies don't have it, and they still do where the companies do have it but are clinically incapable of providing service updates at any time of the day (hint: they paint their buses monotone blue).
If I'm out and about, I ask myself: would I rather have no service updates at all, and this be completely oblivious to anything, all day, despite regular cancellations because multiple drivers were morning no shows, or would I like to look and know that, for example, I might find out a broad message or that two had been cancelled once the social media team came online? I strongly suspect Transdev might have told me there were "multiple cancellations owing to staff shortages; this may affect two or more subsequent journeys" sooner or later.
I suspect most passengers might
like to be told everything, but at least appreciate what they are told.
