WCML 87 bash! not 100% smooth ride!

[Ascot]

Right they said it has been cancelled and they are sending me a letter to confirm it.

They also said the ticket was invalid just the fares manual was mis printed and made the whole system go to say it was valid, they also said that this was not my problem and they are cancelling the fare but are going to change the fares manual as soon as poss.

 

[Dennis]

Result of sorts then....

 

[metrocammel]

Right they said it has been cancelled and they are sending me a letter to confirm it.

They also said the ticket was invalid just the fares manual was mis printed and made the whole system go to say it was valid, they also said that this was not my problem and they are cancelling the fare but are going to change the fares manual as soon as poss.

I suppose you have hi-lighted the loophole then, and VT have admitted it!.....
But I suppose it has come out in your favour, though no one else can now use this method .......

 

[theblackwatch]

You should press them for a proper apology (if they do not do so in the letter) and some compensation for the stress and upset this has caused you, along with the time you have had to waste dealing with it.

 

[Techniquest]

Hmm, interesting...

Sue them for all of the hassle, stress and worry!

 

[Jim]

There may be a case for stress, talk to someone with some more knowledge of the law, you may get some compo!

 

[yorkie]

Right they said it has been cancelled and they are sending me a letter to confirm it.

They also said the ticket was invalid just the fares manual was mis printed and made the whole system go to say it was valid, they also said that this was not my problem and they are cancelling the fare but are going to change the fares manual as soon as poss.

Wrong! It WAS valid, what they mean is that they did not INTEND it to be valid, which is totally and utterly irrelevant, and is THEIR problem.

Don't let them fob you off, get a proper apology, no "buts" about it.

Obviously it's great news that they have finally stopped demanding payment from you, but they treated you disgracefully and it needs to be addressed.

I suppose you have hi-lighted the loophole then, and VT have admitted it!.....
But I suppose it has come out in your favour, though no one else can now use this method .......

Actually they can...until the next NFM revision.

 

[Ascot]

Well i just got to wait a few days for a letter to come through then i will ask for me goodie bag.

 

[Ascot]

Ladies and Gentlemen, i would like to announce the end of this

After this i got a £15 Rail Voucher in compensation valid for 12 months. Hardly much but i'm glad it's over.

 

[Techniquest]

What could you use that for though? £15, ooh that's going to get you far...

 

[yorkie]

Ladies and Gentlemen, i would like to announce the end of this

After this i got a £15 Rail Voucher in compensation valid for 12 months. Hardly much but i'm glad it's over.

In addition to the incorrect fare they tried to issue being not charged, right?

 

[Nick W]

Right they said it has been cancelled and they are sending me a letter to confirm it.

They also said the ticket was invalid just the fares manual was mis printed and made the whole system go to say it was valid, they also said that this was not my problem and they are cancelling the fare but are going to change the fares manual as soon as poss.

I doub the whole system reads the fares manual and assume that intelligent operators were involved in the process. Since noneof these spotted it, it must be assumed that they meant it to be valid.