In 1st Class the catering for a long distance operator is pathetic compared to East Coast , Virgin or First Great Western.
And is the opposition's offerings really worth writing home about...?
I recently travelled first class on Virgin during the evening, but the offerings were meagre to say the least. No word of exaggeration, I got a tiny bit of salmon wrapped in the meanest piece of pastry, a lettuce leaf and two halves of a cherry tomato and two of the smallest spuds I've ever seen. By the time the train reached Glasgow I was starving and looking for a chippy.
I suspect that XC simply represent a soft target for those who like to have a dig. The services cover long distances and, unlike other long distance operators, cross lots of other major routes which makes them susceptible to delays that have nothing to do with their own shortcomings. The trains themselves are actually little different in terms of their care and maintenance to equivalent fleets operated by other TOCs and cared for by the same maintenance depots. It's just another rehashing of the same old nonsense we hear so often.
As for the Stansted to Brum service, I also would like to know what the specific complaints against it are.
O L Leigh