What's the point of this PBO - SLR ticket restriction?

Discussion in 'Fares Advice & Policy' started by trebor79, 10 Jan 2020.

  1. trebor79

    trebor79 Established Member

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    I usually do Attleborough - Sleaford splitting at Spalding. But next week I need flexibility to come back via Grantham.
    I was investigating splitting options via PBO to facilitate this. I usually catch the 0833 Peterborough to Lincoln service.
    I saw this ticket, which at first would appear to allow me to use the 0833 as it's valid after 0830 via Spalding:
    upload_2020-1-10_15-32-28.png

    But I thought I'd better just check the small print:
    upload_2020-1-10_15-33-54.png
    So it's not valid on the 0833 after all. There is no other departure from Peterborough to Sleaford via Spalding before 0930.
    So what's the point of differentiating the outward validity time via Spalding if the one particular service that would allow you to use is prohibited?
     
    Last edited by a moderator: 10 Jan 2020
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  3. Indigo2

    Indigo2 Established Member

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    I think someone (LNER's pricing manager?) has made a mistake. Looks like they intended those two specific trains to be easements, but they have coded them as restrictions instead.
     
  4. island

    island Established Member

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    The good news is that the official version of the restriction is found at https://www.nationalrail.co.uk/G5 which permits what you want to do. Badly-coded restrictions do not stop you.
     
  5. Indigo2

    Indigo2 Established Member

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  6. trebor79

    trebor79 Established Member

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    Thanks folks, have learnt something there. I think in future I will always do the split at PBO in that case. it give much more flexibility for my return journey than being limited to via Spalding.
     
  7. trebor79

    trebor79 Established Member

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    Of course I've now discovered that the coding error means the ticket isn't offered for sale for an itinerary on the 0833 Peterborough - Lincoln service. So I've had to pretend I'm taking a different outward service.
    I guess that means it wouldn't be offered at a ticket office either?
    So it's likely the guard tomorrow will not have encountered someone with an "off peak" ticket on this service and I can expect a discussion.

    Obviously www.nationalrail.co.uk/g5 is my friend in that circumstance. But what if the guard or an RPI interrogates whatever system the brfares data feed is coming from (presumably the same system that ticket sales channels use). That "coding error" makes the ticket appear to be invalid doesn't it?
     
  8. Indigo2

    Indigo2 Established Member

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    I thought there were people from LNER on the forum; I'm surprised they haven't fixed this now it's been pointed out :)
     
  9. trebor79

    trebor79 Established Member

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    Another question that's just popped into my head. Why would the 0833 even need an easement if the ticket has general validity via Spalding after 0830?
    All very odd.
     
  10. Wallsendmag

    Wallsendmag Established Member

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    Not sure that LNER's pricing Manager does.
     

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