Zero fare excess possible on Advance?

1B85

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13 Apr 2017
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I have bought many return tickets from A to B, where A is where I live, B is the town where my family lives and several hundred kilometers are in between.

Only a couple of weeks ago, my family moved to live at C. C is a fifteen minute local train journey away from B, and the prices of all tickets from A to C are always the same price as those from A to B, even advances, when the price of the A to B advance rises, so does the A to C price.

Unfortunately because I am so used to over the past ten years buying A to B, it's like it was automatic when I selected the destination. After purchase I tried to change the ticket online (fee free for Advance changes currently), but apparently I can only change the date/time, not the routing.

Is it possible to get a zero fare excess on this at the counter before I travel? It will save me the price of 2 x Anytime singles there and back.
 
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CyrusWuff

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The Terms and Conditions for Advance tickets state that only the date and time can be changed, and the origin, destination and route/TOC MUST stay the same.

That said, you MAY find a Ticket Office that's willing to change the tickets for you, but it would have to be done as soon as possible and depends on there still being tickets available at the price you've paid. Depending on the Ticket Issuing System in use, it's possible they may not be able to assist with the Return leg, as some TIS prevent you from issuing an Excess to change the origin of a ticket, just the destination.
 

robbeech

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I assume A to C is not valid via B Which, if it were would mean you could buy a B to C ticket that may be cheaper?
 

RJ

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I skip past the parts of posts with ticket algebra in so that'll be why I've missed anything important.

Ticket offices should go by whatever the official T&Cs published on the National Rail website and NRCoT state. If it says Advance tickets can be changed free of charge in those circumstances then it should happen.
 

yorkie

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I have bought many return tickets from A to B, where A is where I live, B is the town where my family lives and several hundred kilometers are in between.

Only a couple of weeks ago, my family moved to live at C. C is a fifteen minute local train journey away from B, and the prices of all tickets from A to C are always the same price as those from A to B, even advances, when the price of the A to B advance rises, so does the A to C price.

Unfortunately because I am so used to over the past ten years buying A to B, it's like it was automatic when I selected the destination. After purchase I tried to change the ticket online (fee free for Advance changes currently), but apparently I can only change the date/time, not the routing.

Is it possible to get a zero fare excess on this at the counter before I travel? It will save me the price of 2 x Anytime singles there and back.
I also don't do alegbra but I think the question is: can you change the origin/destination of an Advance fare? The answer is no.
 

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