Well that's unbelievably poor as there is a full catering depot at Edinburgh so there should have been the ability to reload any stock required there!
What alternative profession would you have 'running the show'?
Well that's unbelievably poor as there is a full catering depot at Edinburgh so there should have been the ability to reload any stock required there!
I agree with the earlier comments - there was also no hot food on the evening train I caught from Kings Cross 2 nights ago, and there's frequently no trolley service in standard, so it simply can't be relied upon, and if you want to be sure of having a meal you just have to self-cater)
HaxbyT has it bang on, nothing good comes from having the bean counters being in command. They never build anything up, they just remove what's appealing about a product or service until it has lost it's original advantages altogether......
I'm in standard this evening so it doesn't affect me but, yet again, no hot food in 1st class on the Executive.
The Exec seems to be the peak service that cops it almost every time.
With the frequency that it happens I'm surprised no one has challenged them for advertising something (even if it is complimentary) that is routinely not provided.
There is the magic asterisk of absolvement: "subject to availability".
Although there presumably comes a time where even that can't save them: at what point does a repeated lack of availability become false advertising? Even if it isn't deliberate (he says uncynically).
Vary's a bit depending on crew but if you have the meal on departure you'll usually be offered snacks later on but not usually sandwiches (unless they've got loads of spares and are feeling generous).
I share others thoughts regarding VTEC first class service in recent months , I now get a food bar voucher buy it for £4 and have £5 to spend ( 10% discount) a cheese Ploughmans on artisan baguette does the trick if I'm hungry due to the small portions of first class meal
Thats a 20% discount!
That’s a 20% discount!
The cheese ploughmans is £4, so if dave87016 only buys that with his voucher it's a 0% discount.
I usually get the cheese Ploughmans baguette & a brew or crisps & chocolate bar along with it
As the sinics appear to be out and about then I'll jump in here and say that IMO not only is VTEC's bacon roll not as good as VTWC its I think more expensive?
Perhaps you could also consider the "free versions" in 1st Class - who is tops ?