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Old 13th August 2012, 17:07   #10
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1.6 Split Ticketing

It is possible to buy a through ticket from almost anywhere to almost anywhere else on the rail network. Sometimes, however, it may be beneficial to buy more than one ticket to complete your journey. Reasons for this might include
  • Saving money over through fares
  • Breaking your journey where through tickets would not allow it
  • Circular journeys
  • Change of plans whilst travelling
  • Bypassing restrictive Off Peak conditions
  • Taking a route that is not a permitted route
  • No suitable through fare is available
1.6.1 Why can Split Tickets Save Money?
Most tickets is priced by a particular Train Operating Company (TOC). Some TOCs have pricing policies that keep ticket prices low, whereas others attempt to increase prices as much as possible every year.

If a through ticket is priced by an expensive TOC but you can buy two tickets to make the same journey and these are priced by cheaper TOCs, you may be able to save money.

Additionally, some areas have local fares policies that keep prices down and some tickets (especially day tickets which tend to be cheaper than period ones) may not be available for long distance journeys.
1.6.2 Valid Combinations of Tickets
Section 19 of the National Rail Conditions of Carriage tells us what combinations of tickets are allowed.
"You may use two or more tickets for one journey as long as together they cover the entire journey and one of the following applies:

(a) they are both Zonal Tickets (unless special conditions prohibit their use);
(b) the train you are in calls at a station where you change from one ticket to another; or
(c) one of the tickets is a Season Ticket (which for this purpose does not include Season Tickets or travel passes issued on behalf of a passenger transport executive or local authority) or a leisure travel pass, and the other ticket(s) is/are not." Clause 19(a) - Zonal Tickets
With particular reference to the zonal system around London, this allows you to use two tickets that allow adjacent zones. For example, you could use a combination of zones 1-3 and 4-6 tickets to travel anywhere in zones 1-6.

This also allows you to combine boundary zone tickets with travelcards on express trains, although such tickets must go to the boundary of a zone you already hold a travelcard for. Clause 19(b) - Stopping at Split Points
Where you have a combination of tickets that don't comply with 19(a) or 19(c), you must ensure that the trains you use stop at all of the stations where you swap from one ticket to another. Clause 19(c) - Season Tickets and Rovers
If you have a season ticket (which is not issued by a passenger transport executive such as nTrain or TfGM, although TfL tickets ARE fine) you may combine this with any number of non-season tickets and use these on trains that don't stop where you change from one ticket to another

For the purposes of this clause, a rover ticket with a validity of a week or more (or of at least 3 days out of 7) counts as a season ticket and could be extended in the same way with no requirement to stop.

Remember that you cannot use two season tickets in this way. Only one of the tickets may be a season.

Freedom Passes are considered to be off peak season tickets but may also be combined with zonal tickets, including outboundary travelcard seasons. They are only valid on the services of participating train companies (the exclusions are listed here).
1.6.3 Rights of Split Ticket Users
When using split tickets you are entitled to the same rights as users of through tickets, namely:
  • If you miss your final train home due to delays on the rail network, any TOC in a position to do so must help to get you home or arrange overnight accommodation for you but you must make sure that you adhere to the minimum connection times. We suggest that you obtain and print an itinerary from National Rail Enquiries as this will ensure your connections are valid.
  • If your train is delayed you are entitled to compensation for the full journey from the operator who delayed you. Often this uses the Delay Repay scheme, but some older TOCs have their own schemes.
  • When using one or more Advance tickets, if you are delayed on route you may take the next available service. We recommended that you get your ticket stamped at a booking office to confirm the delay, although this is not strictly necessary.
1.6.4 How to Find Split Fares
You will need to do some research to find the best set of splits. Using a source of fares information (see try looking at the fares to and from each station that your trains will stop at. Then work out the best combination.

There are some automated tools that might help you. They should only be used to help your research and any results should always be checked before buying the tickets.
1.6.5 Splitting Advance Fares
It is often cheaper to split Advance tickets. This may be because quotas have run out for long distance journeys but are still available for short distance ones, or because advance tickets to London tend to be cheap (if booked well in advance) and a combination to and from London can be excellent value for long distance cross country journeys.

Remember that you must travel on the booked service. However, if you are delay on route, you can take a later connecting service even on split tickets (see 1.6.3 above).
1.6.6 Refusal of Valid Split
Although unusual, it's possible that rail staff may refuse to let you travel on a valid set of split tickets, particularly if you are using condition 19(c).

If this happens and a complaint to their manager does not succeed immediately, you may be forced to buy a new ticket or to accept an unpaid fares notice. You should immediately put a complaint in, in writing, about this, ensuring that you ask that the staff are properly trained. You will receive a full refund.

However, you must make sure that you are sure your combination of tickets is valid and have read the National Rail Conditions of Carriage carefully.
1.6.7 Invalid Splits
If you attempt to use a combination of tickets that are not valid (normally because they don't comply with 19(a) or (c) and your train doesn't stop at the split point), you will have the pay the full Anytime Single fare for your journey from the last station your tickets were valid at. You may also be subject to a penalty fare.

Remember that split tickets force you to go on particular routes. A through ticket may have many different routes available, but you must ensure that all parts of your journey are covered by a valid ticket. This may include using buses when engineering works are on, since your split tickets might not be valid via an alternative route.

Last edited by yorkie; 4th October 2015 at 18:36. Reason: updates
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