If you apply for compensation through the Virgin website
http://www.virgintrains.co.uk/contact/
you can provide your booking reference and attach a scan of your ticket, but there is nowhere to put your address in. How do they give you your compensation? Do they give you a promotional code voucher or do they come back to you and ask for your address so they can post RTVs?
http://www.virgintrains.co.uk/contact/
you can provide your booking reference and attach a scan of your ticket, but there is nowhere to put your address in. How do they give you your compensation? Do they give you a promotional code voucher or do they come back to you and ask for your address so they can post RTVs?