Came from Battersea Park to Victoria today. I had Oyster but colleague needed a ticket. Oh, and gone are the days when very inner local stations had minimal usage - some 20 or more people caught the train, off-peak.
On entry, ticket office closed, and both ticket machines out of order, with confusing and different hand-written notices on them, low down and out of normal vision. One let you get all the way through to credit card verification before it said it was u/s on screen. Colleague, unused to rail travel, not sure how to handle it, given all the publicity about instant court action for not having a ticket ......
Arriving at Victoria, booth for excess fares also closed and nobody on the gateline. Over a barrier, which had to be specially opened for them, and there were now five (count them) uniformed staff apparently on revenue duty at an adjacent but separate gateline, but only one was doing fare taking, so there was a queue. With non-English speaking travellers ahead, the minutes ticked by. I never got a chance to ask if they knew that Battersea Park had no ticket facilities at all, or how many others were the same.
Roll on TfL taking over the suburban services.
Just struggling to see the relevance of this post to the topic...it's not a thread opened to just have a moan about thameslink or southern.
And currently no proposals for TfL to take over the suburbans FYI.