First Potteries makes U-turn to build new depot - as passengers face delays in Newcastle
FIRST Potteries is to open a bus depot in Newcastle just weeks after closing its facility in the town.
The company axed its Liverpool Road depot last month with the loss of 29 jobs and moved operations to its Adderley Green HQ.
But since then a number of local Newcastle services the 22, 72 and 97 routes have been affected by roadworks in Stoke-on-Trent, leading to delays for passengers.
Now the company is to base these services at a new location in the town, with 15 drivers set to be transferred.
It comes as bus tickets are now being sold from the Guildhall after First closed its travel shop at Newcastle Bus Station.
First Midlands managing director Nigel Eggleton revealed the latest change after being called to a meeting of Newcastle Borough Council.
He said: "We made the very difficult decision to close our Newcastle depot. We were looking at between 70 and 80 redundancies, but in practice we said goodbye, on a voluntary basis, to 29 of our staff.
"Four weeks on, the early signs from a financial point of view indicate it is going to be a success. The revenue coming in is exceeding the costs of the operation, and that gives us some assurances.
"But there are aspects we're not happy about, and these relate to reliability and punctuality. They are not going as well as we expected.
"We've been hit by a number of roadworks, particularly in Hanley. It simply isn't working so we have made the decision to re-think what we're doing. We will operate from a location in Newcastle with six vehicles and 15 drivers. This will mean anything happening in other areas will no longer affect services in Newcastle."
The affected services run between Newcastle and Longton, Newcastle and Clayton, and Newcastle and Wolstanton Retail Park
Passengers today welcomed First's latest U-turn.
Dennis Alcock, aged 87, from Clayton, said: "Every town should have a bus depot. Years ago there was one in Longton, Hanley, Tunstall and Stoke but now they're all closing. So it's good one is being re-opened and hopefully the buses will be on time."
Diane Delaney, aged 33, of Chesterton, added: "I get on about seven buses every day to get to various places and I'm just grateful when they turn up.
"I've waited up to an hour for a bus that never came once. I hope this means the services can run smoothly."