Uniforms in the new franchise
From previous experience, we know that for some employees, uniform can be a passionate topic and it is an area we are giving some serious thought to. From day one, youll receive welcome packs from First MTR with newly branded items and messages welcoming you to the new franchise. Within the first few weeks well distribute new ties, scarves and name badges. From previous experience we believe its better to take a little bit of time over these things to make sure we get them right such as your preferred name for name badges as well as preferred style of tie/scarf.
Once were through the first few weeks we will be looking to rebrand more completely over time including a new uniform. For this we want to get staff involved. Well hold a consultation asking for you to let us know what parts of the uniform are important for you. For example, what parts of your current uniform do you not want to lose? Or what uniforms have you seen from other companies that you really like the look of? We want your ideas and feedback to make sure the uniform is suitable for your role.
After weve taken your feedback on board, well get the new uniform designed. Once we believe weve got a uniform that reflects our brand and the new franchise, well get some produced and start the trial stage. From here, a cross section of staff across the business will trial the new uniform, giving their feedback on all aspects from fabric quality to pocket depth.
Once weve made amendments reflecting staff comments, well make sure all parties involved are happy and then get them made for everyone. Uniform wearing employees will get to order their uniform, choosing between different options that may be available (e.g. type of tie, type of shirt etc.).
From previous uniform projects that weve experienced in TPE and GWR, this process will take about 18 months from start to finish. While this is happening youll still be able to order replacement uniform if needed. We hope at the end of this process youll have a uniform that you are happy to wear, is suitable for your role and makes you proud ambassadors for the franchise.