I purchased an Off Peak Day Return ticket from Liverpool Stations to Warrington Stations. I travelled to Warrington this morning, and returned around two hours ago.
As my ticket was an Off Peak ticket, break of journey on either portion should be permitted, and as the ticket was to Liverpool Stations it should have been valid to Lime St, Central, James St or Moorfields.
I alighted the train at James St, and showed the ticket to the man at the barrier (it refused to open the gate, probably as I had stored it with my mobile phone for two days). He confiscated the ticket and refused to give me a receipt. He also refused to return it when asked. He told me "it's not a day ticket mate, you can't go round again, once you get off at a Liverpool Station it's gone" when I explained that I was breaking my journey at James Street and travelling onwards to Moorfields. His colleague also backed him up.
Was the barrier attendant in the right, or was I? (National Rail told me to phone who I bought the ticket off (Northern) who confirmed I was in the right. Merseyrail staff at Lime Street also confirmed this)
Is there anything can be done?
As my ticket was an Off Peak ticket, break of journey on either portion should be permitted, and as the ticket was to Liverpool Stations it should have been valid to Lime St, Central, James St or Moorfields.
I alighted the train at James St, and showed the ticket to the man at the barrier (it refused to open the gate, probably as I had stored it with my mobile phone for two days). He confiscated the ticket and refused to give me a receipt. He also refused to return it when asked. He told me "it's not a day ticket mate, you can't go round again, once you get off at a Liverpool Station it's gone" when I explained that I was breaking my journey at James Street and travelling onwards to Moorfields. His colleague also backed him up.
Was the barrier attendant in the right, or was I? (National Rail told me to phone who I bought the ticket off (Northern) who confirmed I was in the right. Merseyrail staff at Lime Street also confirmed this)
Is there anything can be done?
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