TC60054
Member
Hi all,
I've just tried using a combination of tickets (Sheffield - Derby, Derby - Tamworth, West Mids Day Ranger) onboard the 0820 from Sheffield (which doesn't call at Tamworth) under the belief that this combination is valid as per section 14.2
I was told by the train manager that the combination wasn't valid as the train didn't stop at Tamworth and that i would have to get off at Derby. At Derby, I've quizzed the ticket office into the validity, to be told to ring National Rail, who the guy that I spoke to on the phone has seemingly had no idea what I was on about so put me through to East Midlands Trains.
I've now had to board the train behind which is going to leave me running late because seemingly no one knows the actual ruling.
Have I been trying to travel on an invalid combination or have I been told the wrong information twice now?
I've just tried using a combination of tickets (Sheffield - Derby, Derby - Tamworth, West Mids Day Ranger) onboard the 0820 from Sheffield (which doesn't call at Tamworth) under the belief that this combination is valid as per section 14.2
14.2 If you are using a Season Ticket, daily Zonal Ticket, or another area based Ticket such as a concessionary pass, ranger or rover in conjunction with another Ticket and the last station at which one Ticket is valid and the rst station that the other Ticket is valid are the same, then the train does not need to call at that station for your combination to be valid.
I was told by the train manager that the combination wasn't valid as the train didn't stop at Tamworth and that i would have to get off at Derby. At Derby, I've quizzed the ticket office into the validity, to be told to ring National Rail, who the guy that I spoke to on the phone has seemingly had no idea what I was on about so put me through to East Midlands Trains.
I've now had to board the train behind which is going to leave me running late because seemingly no one knows the actual ruling.
Have I been trying to travel on an invalid combination or have I been told the wrong information twice now?