Silverdale
Member
- Joined
- 14 Apr 2018
- Messages
- 522
I'm still waiting for someone to answer how (ignoring the MCT) there was any practical difference between changing at Haymarket vs Waverley.
All kinds of itineraries can be imagined if MCTs are simply ignored. Many of them can, practically, be made on any given day, but it doesn't make them valid bases for determining the advertised arrival time against which Delay Repay can be claimed.
Can the MCT at Edinburgh be simply ignored, when an intended itinerary requires a connection at that station?
And if it can be ignored for the purposes of the OP's claim, can a TOC ignore an MCT when rejecting a Delay Repay claim on the basis that the customer could, practically, have made a particular connection even though it provided less time than the MCT requires?