https://twitter.com/Tarahwelsh/status/1140883518966419457?s=09
The above link takes you to a video on Twitter, where on Tuesday, a BBC reporter, Tarah Welsh filmed the queue outside Surbtion Station.
Given the queue there I wonder if it would have been better to have gone to Kingston Station or would they not have been able to board a train there?
I don't think Berrylands would have been any good though as trains would definitely have been packed.
I don't think agreements were are place to use the buses to Kingston, or they weren't previously, so unless passengers have a travel card, it would have cost them. Still that may have been faster than queuing.
The barriers outside the station seem a bit pointless, given most of the queue has no barriers. It does seem an orderly queue though. Still don't say they we like a good queue in this country!
Yesterday I don't think there was such a queue as this.
I never got a reply about the number of carriages running on the Guildford to Surbtion route. I wonder if they have been instructed not to answer such questions? It was a perfectly reasonable question I thought. They have answered short formation questions in the past. What harm could possibly be done in answering the question?
There was a recent discussion on here about keeping passengers informed and being as transparent as possible, within reason, as passengers are more understanding.