Skymonster
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The man in charge of Northern's rail services has a theory about why passengers aren't getting on trains yet
A transport expert appointed by the Government to run the North's biggest rail operator says he fears passengers are not "psychologically ready" to return to train travel in large numbers after months of being told to avoid public transport.
www.yorkshirepost.co.uk
Unbelievable. The company this guy runs has done more than any other TOC to discourage rail travel, and now he’s questioning why passengers are psychologically unwilling to return to the railway. He really shouldn’t be in the job if he doesn’t realise it’s his company’s policies that are responsible for some of the damage.A transport expert appointed by the Government to run the North's biggest rail operator says he fears passengers are not "psychologically ready" to return to train travel in large numbers after months of being told to avoid public transport...
"But as we stand at the moment, we are treading that balancing act between complying with the regulations on social distancing and providing as much capacity as we can, given that the capacity itself is constrained by by some of the resources we have available to do it.
"The thing that I'm worried about for the long term is the psychology of it for our customers. And the psychology of are they ready to come back, we want them to come back, we can't with the current social distancing but even if we swept away all the social distancing, are they psychologically ready to come back to the railways? And I worry about that because that has a longer term implication."
Moderator note: for the avoidance of doubt, Richard George is actually the Chair of DfT OLR Holdings Ltd, not Northern Trains.
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