Are reservations compulsory?LNER now have ticket acceptance up until next Sunday (16/05).
Just been told by a manager that its only affecting the 5 car sets? I'll try do some more digging (GWR anyway)
They are telling folk what is going on, just not in technical detailPeople know there's a "problem" because their train hasn't turned up. And they want to know why.
Other operators have known since about 0520 what's going on, so why not customers and staff at the front?
We are only running Azuma trains at the moment and these are currently being checked. Once we have more information, this will be made available to all.
Eh? As pointed out above, it’s hardly the first time this has happened to an InterCity fleet.Honestly surprised about a fault like this showing up already on relatively new units.
They have been in service for what? Three years?
And the last year of that they have had hardly any weight/load on em due to lack of passenger numbers with the pandemic.
Honestly surprised about a fault like this showing up already on relatively new units.
They have been in service for what? Three years?
And the last year of that they have had hardly any weight/load on em due to lack of passenger numbers with the pandemic.
That unit could have already been checked though, several have been checked over the last couple of weeks after the first cracks appearedI’m currently on board a five car unit (I think it is 800034) so that is not correct.
A reply on twitter which you have to ask or hunt for isn't great communication.They are telling folk what is going on, just not in technical detail
Don’t get mixed up with the yaw damper problem.That unit could have already been checked though, several have been checked over the last couple of weeks after the first cracks appeared
A reply on twitter which you have to ask or hunt for isn't great communication.
All Hitachi IETs in fact at all operators
Quite a few 387s sat around in sidings when I travelled back from Cardiff on Thursday, could be a good time to try a Pad-Cdf 387 service
Yes, apologies, I was thinking it was the same thingDon’t get mixed up with the yaw damper problem.
I checked NIR this morning but can’t work out whether or not today’s withdrawals are related.I’m not surprised at all, the NIR did hint at the entire 80X fleet being checked over and possibly grounded after the GW fleet. Not something to hush hush away like the GW versions seemed to be.
Roger Ford has just been on R4 and said he believes it is the yaw damper fault identified last month.Don’t get mixed up with the yaw damper problem.
And yet they've found the time and space to suggest information on here isn't correct, without correcting it.I don't see the problem. In the first tweet they've said there is a problem under investigation, which is a fact. When you want to get information out to customers in a quick manner you have to keep your message short and sharp, not bogged down in technical detail
People know there's a "problem" because their train hasn't turned up. And they want to know why.
Other operators have known since about 0520 what's going on, so why not customers and staff at the front?
Slow, restrictive practices and overpriced you mean?Can't beat proper British engineering. Hitachi should stick to transistor radios
At least GWR are being totally honest and not trying to hide behind the keyboardGWR: "Due to some of our Intercity Express Trains being withdrawn from service for precautionary checks, there will be network wide disruption to services today. "
LNER: "Due to a problem under investigation, services route wide are subject to delays and cancellations"
The first is much better than the second.
I think passengers want both. Yes they want to know how to get where they're going, but they also need to feel reassured that there is a good reason for the delay.I disagree with you there. In my opinion, the majority of passengers wants to turn up, get on the train and go on their merry way. If their train hasn't shown up, they want to know their other options. How to get to their destination, will their ticket be accepted and what time they will arrive.
Enthusiasts need to leave TOC's Twitter team to their jobs in assisting passengers not bogging them down with tit tat arguments trying to prove they know more then the TOC's.
When the problems confirmed, those who want to know will find out, whilst the majority of passengers will be too busy doing what ever it is they are doing to care why their train was delayed or cancelled that morning.
Indeed, xenophobia rules.... There have been enough British engineering disasters...”Proper British engineering” - British Leyland anyone?
Completely baseless remark.