Entire 800/801/802 fleet stood down for safety checks

[kez19]

I see there has been an announcement on the National Rail app about LNER, I know subject to change but LNER service departing Aberdeen to Kings X seem normal for now (0805 time checked on app)

 

[_toommm_]

LNER now have ticket acceptance up until next Sunday (16/05).

 

[Buffer_mutt]

Honestly surprised about a fault like this showing up already on relatively new units.

They have been in service for what? Three years?

And the last year of that they have had hardly any weight/load on em due to lack of passenger numbers with the pandemic.

 

[Grumbler]

LNER now have ticket acceptance up until next Sunday (16/05).

Are reservations compulsory?

 

[Mintona]

Just been told by a manager that its only affecting the 5 car sets? I'll try do some more digging (GWR anyway)

I’m currently on board a five car unit (I think it is 800034) so that is not correct.

 

[Megafuss]

People know there's a "problem" because their train hasn't turned up. And they want to know why.

Other operators have known since about 0520 what's going on, so why not customers and staff at the front?

They are telling folk what is going on, just not in technical detail

https://twitter.com/LNER/status/1390911790847086593?s=19

We are only running Azuma trains at the moment and these are currently being checked. Once we have more information, this will be made available to all.

 

[D365]

Honestly surprised about a fault like this showing up already on relatively new units.

They have been in service for what? Three years?

And the last year of that they have had hardly any weight/load on em due to lack of passenger numbers with the pandemic.

Eh? As pointed out above, it’s hardly the first time this has happened to an InterCity fleet.

Low passengers numbers won’t make a difference, the train still has to move itself about.

 

[Highlandspring]

Honestly surprised about a fault like this showing up already on relatively new units.

They have been in service for what? Three years?

And the last year of that they have had hardly any weight/load on em due to lack of passenger numbers with the pandemic.

But if they’re being lifted on the jacking points at every depot exam....

 

[RPI]

I’m currently on board a five car unit (I think it is 800034) so that is not correct.

That unit could have already been checked though, several have been checked over the last couple of weeks after the first cracks appeared

 

[omnicity4659]

They are telling folk what is going on, just not in technical detail

https://twitter.com/LNER/status/1390911790847086593?s=19

A reply on twitter which you have to ask or hunt for isn't great communication.

 

[CapitalStar378]

Quite a few 387s sat around in sidings when I travelled back from Cardiff on Thursday, could be a good time to try a Pad-Cdf 387 service

 

[Highlandspring]

That unit could have already been checked though, several have been checked over the last couple of weeks after the first cracks appeared

Don’t get mixed up with the yaw damper problem.

 

[D9006]

The 0755 Inverness to the cross running too, looking at GNER live alerts more trains running than cancellations, perhaps the problem is not going to have a disastrous effect on services , disruptions yes but hopefully you can get where you want to be

 

[kez19]

I’m looking on National Rail app Transpennine Express is another by looks of it (could be wrong) but disruption from Newcastle

 

[Megafuss]

A reply on twitter which you have to ask or hunt for isn't great communication.

It is good communication. They've informed customers of a problem and told folk that have asked for more context. Bad communication would be to ignore the problem and pretend it didn't exist. They just aren't opening internal control logs for all and sundry to read, which is what I think some on the forum actually want!

I am sure once they are in a sensible position to inform of the exact reasons David Horne will tweet something out.

 

[GB]

Funny how on LNER’s site all they say is a “problem under investigation” for their own trains but state “short notice unavailability of carriages“ for GWR and “a fault with Hull Trains fleet” for Hull Trains.

 

[fgwrich]

All Hitachi IETs in fact at all operators

I’m not surprised at all, the NIR did hint at the entire 80X fleet being checked over and possibly grounded after the GW fleet. Not something to hush hush away like the GW versions seemed to be.

 

[JN114]

Quite a few 387s sat around in sidings when I travelled back from Cardiff on Thursday, could be a good time to try a Pad-Cdf 387 service

Unable to crew Paddington to Cardiff as crew competencies haven’t been sorted for that (yet) - 387 limit for passenger ops remains as Didcot for the foreseeable future.

An hourly Paddington - Reading - Didcot supplementary fast service is running to try and keep people moving along that corridor best as possible. While some IETs are now running, it stands as a “reliable” alternative betwixt those points.

 

[RPI]

Don’t get mixed up with the yaw damper problem.

Yes, apologies, I was thinking it was the same thing

 

[D365]

I’m not surprised at all, the NIR did hint at the entire 80X fleet being checked over and possibly grounded after the GW fleet. Not something to hush hush away like the GW versions seemed to be.

I checked NIR this morning but can’t work out whether or not today’s withdrawals are related.

 

[AngusH]

GWR: "Due to some of our Intercity Express Trains being withdrawn from service for precautionary checks, there will be network wide disruption to services today. "

LNER: "Due to a problem under investigation, services route wide are subject to delays and cancellations"


The first is much better than the second.

 

[LNW-GW Joint]

Don’t get mixed up with the yaw damper problem.

Roger Ford has just been on R4 and said he believes it is the yaw damper fault identified last month.
4000 brackets to check, and difficult to repair.

Odd that we have a similar problem with CAF Civity units at the same time.

 

[Deerfold]

I don't see the problem. In the first tweet they've said there is a problem under investigation, which is a fact. When you want to get information out to customers in a quick manner you have to keep your message short and sharp, not bogged down in technical detail

And yet they've found the time and space to suggest information on here isn't correct, without correcting it.

 

[Bob Price]

Plans were discussed for a 387 crowd buster from Cardiff for rugby and other events. Guess it didn't happen due to COVID but the signage is up on Cardiff station and the wires are live all the way.

 

[Gemz91]

People know there's a "problem" because their train hasn't turned up. And they want to know why.

Other operators have known since about 0520 what's going on, so why not customers and staff at the front?

I disagree with you there. In my opinion, the majority of passengers wants to turn up, get on the train and go on their merry way. If their train hasn't shown up, they want to know their other options. How to get to their destination, will their ticket be accepted and what time they will arrive.

Enthusiasts need to leave TOC's Twitter team to their jobs in assisting passengers not bogging them down with tit tat arguments trying to prove they know more then the TOC's.

When the problems confirmed, those who want to know will find out, whilst the majority of passengers will be too busy doing what ever it is they are doing to care why their train was delayed or cancelled that morning.

 

[TUC]

Can't beat proper British engineering. Hitachi should stick to transistor radios

Slow, restrictive practices and overpriced you mean?

 

[D9006]

GWR: "Due to some of our Intercity Express Trains being withdrawn from service for precautionary checks, there will be network wide disruption to services today. "

LNER: "Due to a problem under investigation, services route wide are subject to delays and cancellations"


The first is much better than the second.

At least GWR are being totally honest and not trying to hide behind the keyboard

 

[TUC]

I disagree with you there. In my opinion, the majority of passengers wants to turn up, get on the train and go on their merry way. If their train hasn't shown up, they want to know their other options. How to get to their destination, will their ticket be accepted and what time they will arrive.

Enthusiasts need to leave TOC's Twitter team to their jobs in assisting passengers not bogging them down with tit tat arguments trying to prove they know more then the TOC's.

When the problems confirmed, those who want to know will find out, whilst the majority of passengers will be too busy doing what ever it is they are doing to care why their train was delayed or cancelled that morning.

I think passengers want both. Yes they want to know how to get where they're going, but they also need to feel reassured that there is a good reason for the delay.

 

[Wolfie]

”Proper British engineering” - British Leyland anyone?

Completely baseless remark.

Indeed, xenophobia rules.... There have been enough British engineering disasters...

 

[55002]

Could the remaining 91s make an urgent appearance?