Happy New Year all.
Just to clarify a few things, the evening restriction on "GE5" is only from Euston. If you get on at Harrow or Watford for example, the restriction doesn't apply. The reason we have had to introduce it this time is due to a falling out we had with some of our commuters due to even heavier than usual loadings from Euston during the October offer. Hopefully the £5 charge has been mentioned enough to make people aware and encourage avoidance of these trains.
However, if someone hasn't paid, the conductors will have instructions to simply charge the upgrade on board, since the purpose of it is to simply put people off, not a money making exercise. The last thing we want to do is alienate anyone.
Regarding the ASLEF issue, we are obviously very disappointed that they have decided not to renew the overtime agreement, but hopefully things will have moved on by the middle/end of February. That said, I hope my 7 day forecast and 24 hour advance notice information on the web will help avoid anybody getting caught out.
Further to suggestions made on here previously, we have also made the offer 2 weeks long this time for those who want to avoid trains full of children in week 1!
Best wishes,
David.
Ps you can also contact me on Twitter @londonmidland if you've got any burning questions.