As somebody with no inside information, who has read most of the thread and all trade press reports I can find, this is the clearest short summary I can make about what seems to be wrong with the Class 701s:
- There are a number of physical and software defects with the trains. As a result SWR does not believe Derby has supplied "a train that performs to specification", Alstom, which purchased Bombardier and the Derby plant half-way through the order, also accepts that there are manufacturing defects with the trains. The union, Aslef, isn't comfortable with the stock either.
- The initial delay in delivery was attributed to "software development". The trains were supposed to be delivered in 2019, but Bombardier set the date back to "mid-2020". Indeed, it did begin supplying a few units to SWR for testing from June 2020 and, as of summer 2022 perhaps around 40 units (?) are believed to have been delivered.
- However, as noted above, SWR is not happy with the performance of the units in testing. It does not appear that the software problems on the units have all been solved. One issue with the few in-service trains is that their automatically operated cab doors do not appear to be closing properly.
- The defects are not limited to software. Many of the problems noted seem to stem from what appears to be a new bespoke design for a drivers' cab on the 701 units. The cab has reportedly been reconfigured from other Aventras to meet operational requirements of having different length units, so that doors line up with assistance points on platforms.
- One change from other Aventras is that plug-style doors have been used on the cabs instead of hinged doors on other Aventra units. These are the doors having problems outlined above. Additionally, the drivers' cab apparently does not meet the spec as that agreed with Aslef drivers' union reps when the units were commissioned, and is considered to be too cramped and not fit for purpose.
- Another issue looming over the delivery of the fleet is the possibility of exploding capacitors. This has apparently happened in service on other Aventra units operated by other TOCs, but is yet to do so on a SWR unit. However, the risk appears to be significant enough that Alstom has warned workers not to go within 2m of them at ground level. The root cause of this problem has not been revealed, but Alstom is apparently adding extra bracing to the capacitors.
- Large-scale SWR driver training on the 701s has not commenced - test runs are being undertaken by GBRf drivers. This would probably make sense if the cab is to be reconfigured, or at least if drivers are unhappy with the cab.
I'm sure there are errors in this and things missing! I'd be very grateful if someone with more knowledge could add or subtract from this list.