Tesco are rolling out a scheme to take £120 from all Pay at the Pump customers, even if they buy less (there is a £100 limit anyway). They refund you "shortly afterwards".
Their claim is to stop people driving off without paying. However, I don't get it - if they can charge you £120 if you drive off, why cant they charge you for the £20 (or whatever) that you actually bought? In any case, wouldn't someone intending to drive off choose the Pay in Kiosk option since that does not require you to insert your card in the pump reader?
People are furious. In many cases it is putting their account in the red. How is this even legal? Suppose I buy a bar of chocolate in a corner shop and the shop "borrows" £1000 from me for a few days? I won't be buying from Tesco in future, not even paying in the kiosk.
https://www.bristolpost.co.uk/news/uk-world-news/tesco-shopper-blasts-crazy-amount-8250639
Their claim is to stop people driving off without paying. However, I don't get it - if they can charge you £120 if you drive off, why cant they charge you for the £20 (or whatever) that you actually bought? In any case, wouldn't someone intending to drive off choose the Pay in Kiosk option since that does not require you to insert your card in the pump reader?
People are furious. In many cases it is putting their account in the red. How is this even legal? Suppose I buy a bar of chocolate in a corner shop and the shop "borrows" £1000 from me for a few days? I won't be buying from Tesco in future, not even paying in the kiosk.
https://www.bristolpost.co.uk/news/uk-world-news/tesco-shopper-blasts-crazy-amount-8250639
Tesco's policy is being rolled out at forecourts across the UK due to the rising cost of fuel. It is intended to stop people driving off without paying, or filling their car with more than they can afford.
But the move has been slammed by drivers across the country who accused the supermarket giant of "robbery".
Scott said that despite being assured the money would be refunded to his account quickly, he had been left waiting over 12 hours and still hadn't received the funds.
Tesco explained that the fee is in line with Mastercard and Visa requirements. The company added that the money should be released back to the account immediately but if this does not happen, customers are advised to speak to their bank.
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