On the contrary, even the best community relations team can do very little with certain types of objector.The key to such projects is to manage community relations in such a way that people not only feel well regarded and respected, but they actually are.
For Network Rail to have got into this morass they must have completely failed in this.
Some really unpleasant and dishonest people can crop up and nothing a project can do will ever please them.
People who do things like this.I absolutely agree. That sort of bad will is the sort of thing that leads to sugar in fuel tanks etc.
Utter nonsense. It would be completely irrelevant.It will come back to bite NR the next TWAO they look to obtain, when this example will be raised at the review stage.
That‘s quite a jaundiced view.
I don’t know the details here. I do know the details of other projects with TWAOs / other primary consents where the community relations teams did excellent jobs, but come up against an awkward neighbour or three whi make a load of noise regardless of how well they are treated. I am not saying this is the case here, as I don’t know.
However, in my experience it is unusual for a community relations team to have ‘failed’ in only one very specific place.
Exactly right.