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Rail Travel Vouchers.
- Thread starter David57
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AlterEgo
Veteran Member
You only need to book before the expiry date, not travel - you have no plans at all even in the next three months?
Just checking.
father_jack
Member
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GWR (at least if not other TOCs) will "refresh" them if you send them back.
Elecman
Established Member
Ive asked Virgin to redate some of mine as the staff at the booking office said they were valid to a date and when I went on that date to book a ticket the staff on duty said they had expired.
I need to get a couple ‘refreshed’
They were rejected at a ticket office with over a month to go because they apparently wouldn’t scan, though the method the member of staff was using was clearly not one direct from her training. Unfortunately I have had no use to use them since that time, I will make a point and get them replaced.
They were rejected at a ticket office with over a month to go because they apparently wouldn’t scan, though the method the member of staff was using was clearly not one direct from her training. Unfortunately I have had no use to use them since that time, I will make a point and get them replaced.
Wallsendmag
Established Member
No they're valid for 12 months from a date. People often get confused with this thinking 1st Jan to 1st Jan is a year for example. It isn't, 31st December would be the expiry date.
route:oxford
Established Member
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Who issued them?
I'm sure when Scotrail sent me the regular £5 apology for their ongoing system failures, that the letter said I could exchange it for cash at my local manned station on presentation of ID.
Llanigraham
On Moderation
A statement with no supporting arguement!
Perhaps you would like to explain why and what you intend to replace them with?
Elecman
Established Member
And that is the point I specifically asked when the vouchers were valid to and was told the following day by a member of the booking office staff then the following day advised they expired the day before. As I could have returned later to buy the tickets on the previous day once I had the details of the journey my daughter needed to make.
They're even more pointless than gift vouchers - another product that can only be used t0 buy a product from the issuer and which often have expiry dates.
They've already got a better alternative, cash or cheque.
185143
Established Member
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You can use an RTV to buy tickets from any TOC apart from Heathrow Express.
AlterEgo
Veteran Member
You can use money to buy anything you like.
185143
Established Member
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Obviously. Merely responding to the point that they are valid for more than just the issuing TOC (or else then they would be pointless unless you travel in an area dominated entirely by that TOC)
AlterEgo
Veteran Member
Ah right yes I didn’t notice the “issuer” bit.
ForTheLoveOf
Established Member
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I used to be of that opinion. However, after I realised that RTV is an acceptable method of payment under the NRCoT, and so, when using one, you don't have to buy before you board, if there is no staffed/open ticket office, I turned of persuasion somewhat.
Llanigraham
On Moderation
And?
They are valid for 12 months, and can be used to purchase another rail ticket.
The proceedure to claim for in proposal is exactly the same as issueing vouchers, but potentially more expensive and more risky.
Funnily enough the last lot I received (ATW) I was given no choice in how it was paid, so there was no alternative.
bb21
Emeritus Moderator
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I'm not sure it is wise to say it like this.
When I said issuer I meant just rail generically.
So, if you don't need to purchase another rail ticket you're stuffed.
Risky? Expensive? If it was that risky or expensive then TOCs wouldn't be required to issue cheques/ cash now.
Is that not exactly the same as cash?
ForTheLoveOf
Established Member
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Except that there are, AFAIK, no ticket machines which accept RTVs - whilst there still are plenty of ticket machines which accept cash.
It says on the voucher that they may be used as part payment.
Oh, I though I remembered seeing something bit i couldn't find it anywhere! Thanks very much. For anyone concerned the text reads
Given the choice, I'd rather have RTVs than cash.
I save them up until I have enough for a rover ticket, so I can have a few 'free' days out.
Mrs Bluefox doesn't mind me going out for a few days if it's not costing anything...
A few days ago I received an email from Transpennine, saying they'd approved a delay claim I made a month ago.
I'd requested RTVs, but the email said "In order to ensure that you are reimbursed quickly, a decision has been made to reimburse you by cheque". They then go on to say the cheque would arrive in the next 15 working days.
Any idea why sending cheques would be quicker - or why it can take so long to send them after they've approved the claim?
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