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Northern Class 195: Construction/Introduction Updates

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a_c_skinner

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Three (we think) 195s were out of service yesterday with faults.

If true that is a real disappointment and isn't acceptable. Fifty years ago Alan Shepard was playing golf on the moon (admittedly only one hole) yet we cannot make trains that work out of the box. None of this is new tech, it is all old hat, it simply won't do. People say that passenger service will disclose issues that testing won't. Why? Did it never occur to the makers that they might be used to move people around the country?
 
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Boysteve

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If true that is a real disappointment and isn't acceptable. Fifty years ago Alan Shepard was playing golf on the moon (admittedly only one hole) yet we cannot make trains that work out of the box. None of this is new tech, it is all old hat, it simply won't do. People say that passenger service will disclose issues that testing won't. Why? Did it never occur to the makers that they might be used to move people around the country?

Was it the train itself or the training given, or maybe the step change in technology staff are dealing with? As I stated yesterday, the crews on the 195s may have only every operated ex-BR 1980s technology and now they go straight to 2019! Imagine going from a whirly-dial fixed telephone to your smart phone today.
 

Mathew S

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I agree three went missing yesterday. However today we have the 6car 195 back on the CLC peak services so things must be better!
I've heard that there is one diagram on the Barrow/Windermere runs still being covered by a 156 today, so I think there's still one 195 down. I'll hopefully be able to confirm that later. The lack of any mention of short-forming on Journeycheck (which is usually pretty up to date with these things, in fairness to Northern) makes me think they might at least have put on 2x156 to maintain some semblance of capacity.
If true that is a real disappointment and isn't acceptable. Fifty years ago Alan Shepard was playing golf on the moon (admittedly only one hole) yet we cannot make trains that work out of the box. None of this is new tech, it is all old hat, it simply won't do. People say that passenger service will disclose issues that testing won't. Why? Did it never occur to the makers that they might be used to move people around the country?
Was it the train itself or the training given, or maybe the step change in technology staff are dealing with? As I stated yesterday, the crews on the 195s may have only every operated ex-BR 1980s technology and now they go straight to 2019! Imagine going from a whirly-dial fixed telephone to your smart phone today.
From what I've heard from Northern staff I've chatted to over the last few days it's a combination of:
  • lack of testing meaning there are still teething problems which are unsolved (e.g. the 'door out of use' lights coming on at every station, and the PIS being pants);
  • poor design in the first place caused by lack of talking to staff (e.g. consenus seems to be that the 3-car sets should have two toilets, siimlar to the 185s);
  • and lack of training/guidance on fault fixing (e.g. a faulty loo on the train, there are three circuit breakers which could be the one the guard needs to throw to reset it, but because they're not labelled he doesn't know which one to use, and is wary of using any in case something else happens)
Basically, it seems as though they were rushed into service too quickly, without proper testing and training, and that a lot of the problems have been caused by a lack of consultation with experienced, frontline staff at the design stage.
 

MisterT

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So basically it's just minor teething problems, which might be resolved in the time to come, and the staff getting the hang of it.
Nothing is serious enough to take the units out of service.
 

hexagon789

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poor design in the first place caused by lack of talking to staff (e.g. consenus seems to be that the 3-car sets should have two toilets, siimlar to the 185s);

I think that's probably their biggest design flaw. Otherwise I hope they get the teething troubles sorted out soon enough.
 

Llama

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There are a lot of other teething problems with them that aren't as obvious to passengers.
 

Mathew S

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So basically it's just minor teething problems, which might be resolved in the time to come, and the staff getting the hang of it.
Nothing is serious enough to take the units out of service.
I mean, apparently there are faults happening which are big enough to take them out of service (e.g. three out of the seven being out of service yesterday) but no, they're not big enough issues overall, I don't think, to stop introducing the new units overall.
The only thing, I think, which is a pretty fundamental flaw is the lack of a second toilet. Everything else, I think, is easily fixable (stuff like PIS issues, door lights, etc.).
 

Mathew S

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There are a lot of other teething problems with them that aren't as obvious to passengers.
Yeah, I gathered from the level of frustration that some of the drivers and guards seem to be having with them that all is not well. Lack of enough testing, do you think, and catching these things before they got into service? (Appreciate if you don't want to say any more.)
 

Llama

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Was it the train itself or the training given, or maybe the step change in technology staff are dealing with? As I stated yesterday, the crews on the 195s may have only every operated ex-BR 1980s technology and now they go straight to 2019! Imagine going from a whirly-dial fixed telephone to your smart phone today.
It's not the training, or the fact that there's a touch screen TCMS - quite a lot of the first drivers trained have worked 180s in the past, 185s, 333s etc and most will have cars with similar systems...
 

MisterT

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I mean, apparently there are faults happening which are big enough to take them out of service (e.g. three out of the seven being out of service yesterday) but no, they're not big enough issues overall, I don't think, to stop introducing the new units overall.
The only thing, I think, which is a pretty fundamental flaw is the lack of a second toilet. Everything else, I think, is easily fixable (stuff like PIS issues, door lights, etc.).
Taking trains out of service after introduction is a normal process. During the first period of time, everything that is somehow a irregularity will be checked with the manufacturer. It might be down to crew unfamiliarity, an easy-to-fix fault or a real issue, but we don't know which one it is.

We (NS, Dutch Railways) had our introduction with our new CAF trains in November last year, and while there were some issues which required investigating (which meant that frequently a unit was taken out of service), they are still the best performing new train in terms of reliability.
Most noticeable issues were due to crew unfamiliarity. The train crew did things in a way they'd always done it, and that was not how the units were designed, with some (for the crew at least) unexpected results.
 
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ohgoditsjames

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Why weren’t the 195’s ordered with gangways, was it simply to save a few bob or was it just not considered? Am I right in thinking that the 196’s are essentially the same train but with gangways?
 

krus_aragon

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Why weren’t the 195’s ordered with gangways, was it simply to save a few bob or was it just not considered? Am I right in thinking that the 196’s are essentially the same train but with gangways?
Other than (potential) differences in internal layout, yes. At least that's my understanding. If the choice is between end gangways or more passenger space, what do you opt for?

With tight puse strings, adding end gangways could have meant reducing the number of trains ordered to keep within "budget". And Northern seem to have coped with having 150-or-so existing trains in their fleet that lack end gangways (14x and 150).

TfW's existing (and future) service pattern depends on splitting services, so their new CAF units will have to have end gangways. I'm not sure about WMT's service pattern.
 

quantinghome

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poor design in the first place caused by lack of talking to staff (e.g. consenus seems to be that the 3-car sets should have two toilets, siimlar to the 185s);

Is more than one toilet on a three-car unit really necessary? Are we seeing large queues forming? It would take out a fair few seats and I'm not convinced it's necessary for the average duration of journey.
 

krus_aragon

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Is more than one toilet on a three-car unit really necessary? Are we seeing large queues forming? It would take out a fair few seats and I'm not convinced it's necessary for the average duration of journey.
I expect the greatest advantage of having multiple toilets is that you aren't out of luck if one is out of service (which can be due to mess, a fault, or just the tank being full).
 

AE

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If true that is a real disappointment and isn't acceptable. Fifty years ago Alan Shepard was playing golf on the moon (admittedly only one hole) yet we cannot make trains that work out of the box. None of this is new tech, it is all old hat, it simply won't do. People say that passenger service will disclose issues that testing won't. Why? Did it never occur to the makers that they might be used to move people around the country?

Unfortunately, that's not the best analogy to make.

Apollo 13 had a one or two teething problems if you recall.

Additionally, Apollo 14, on which Alan Shepard flew, had major computer hardware problems which almost caused the moon landing to be aborted but which were fixed using a very clever software patch.
 

Mathew S

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I expect the greatest advantage of having multiple toilets is that you aren't out of luck if one is out of service (which can be due to mess, a fault, or just the tank being full).
Yeah, that's what happened on Wednesday. A 2+ hour service from Man Airport to Barrow with no working toilet isn't really ideal.
 

Antman

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When I criticised CAF on the sleeper thread and railways generally for thinking it’s acceptable to launch stuff into service that then fails I got told this thread was an example of how good CAF are. I then got most of my criticisms moderated out.

Seems CAF and the railways are again launching stuff that should work. And doesn’t. And people are again trying to justify it .... it is just barmy to me....
 

Bantamzen

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I managed to get a 195 from Manchester Piccadilly this morning down to Warrington and I was as impressed by these as I was with the 331s. Such a huge step up on most of Northern's stock, and sitting in the middle car it didn't even sound like a DMU. So thumbs up from me at least, especially as everything was on time though Castlefield (including my connecting TPE, which by the way @Bletchleyite was full of airport bound passengers including quite a few Dutch, Chinese, American, but I'm sure I must have dreamt that ;)).
 

61653 HTAFC

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Is more than one toilet on a three-car unit really necessary? Are we seeing large queues forming? It would take out a fair few seats and I'm not convinced it's necessary for the average duration of journey.
If there were two toilets on the 3-car units there'd be just as many comments on here saying that the second one is a waste of space...

Part of the issue is a lack of tanking facilities, what with Northern having had predominantly "dump on the track" stock up until now.
 

ohgoditsjames

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Other than (potential) differences in internal layout, yes. At least that's my understanding. If the choice is between end gangways or more passenger space, what do you opt for?

I can’t see the 2 car 195’s lasting long without being coupled to another 2 car in which case it would have made sense to either not order such short units or order them with gangways...
 

Bantamzen

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I can’t see the 2 car 195’s lasting long without being coupled to another 2 car in which case it would have made sense to either not order such short units or order them with gangways...

As 3 car units have also been ordered, it would be easy enough to order additional cars. The same was done for the 333s, which were originally ordered as 3 car units but additional orders were made later the fourth.
 

Mathew S

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When I criticised CAF on the sleeper thread and railways generally for thinking it’s acceptable to launch stuff into service that then fails I got told this thread was an example of how good CAF are. I then got most of my criticisms moderated out.

Seems CAF and the railways are again launching stuff that should work. And doesn’t. And people are again trying to justify it .... it is just barmy to me....
I think the thing is that whilst there are issues with the 195s, they are predominantly issues that - on the face of it at least - should be easy to fix. Better labelling for the bins, fix the PIS software, etc. Yes, gangways might have been wise. Yes, an extra carriage or two would have been welcome. But, neither of those are CAFs fault in the slightest.
Overall, they seem to be excellent little trains and they are simply light years ahead of anything else at Northern.
 

Sleeperwaking

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When I criticised CAF on the sleeper thread and railways generally for thinking it’s acceptable to launch stuff into service that then fails I got told this thread was an example of how good CAF are. I then got most of my criticisms moderated out.

Seems CAF and the railways are again launching stuff that should work. And doesn’t. And people are again trying to justify it .... it is just barmy to me....
I think there is a world of difference between the sleeper introduction with trains arriving hours late or being cancelled left right and centre (although looks like they may have got more of a grip on that recently) and the 195 introduction where trains seem to be fulfilling the basic purpose of transporting passengers from A to B mostly on time (with ARN still being able to sub in older stock to cover availability issues). The main 195 technical issue reported in the thread that would concern me is the doors closing early, but not seen anyone mention that in the last few days so hopefully that's been solved already. From what I can remember of your comments, you would never accept anything except for a completely flawless operation on day 1 of a new fleet, which is completely unrealistic. I mean, Hitachi still managed to dump a load of water from the air con systems on to passengers on day 1 of IEP operation, and they had 9 years of development and testing to get it right.
 

Antman

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Fair enough, my main concern is that people think it's acceptable for launches to be like that. There seems to be mentality of "testing being done in service). And to be defending my corner, it's not day one. It's day whatever after all the crew training runs and testing miles. They aren't being unloaded and lobbed into service like the 66s ( I see 345s regularly on the Western end of crossrail. They will have loads of miles on them by the time they eventually enter service.... they really SHOULD be flawless...)...

I hope the 195s end up a success. The passengers deserve it. And the long suffering staff no doubt deserve it too. I haven't been on one, but have studied (with a luddites eye) the 331s at Donte Carlo, and they look fairly utilitarian. But if they do the job, quite frankly, on the commuter side of things (sub 1hr, 1hr 15 tops), let's hope they are mechanically reliable and get Northern passengers moving again. Decent aircon/heating, decent acceleration and get people in and out sharpish. Not sure I'd like to travel in one all the way to say Barrow - they look less 'nice' when new than the 156s did 30 odd years ago.... but I guess that's a limited run - all the way on that line....
 

Mathew S

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The main 195 technical issue reported in the thread that would concern me is the doors closing early, but not seen anyone mention that in the last few days so hopefully that's been solved already.
They're on a timer to close after, I think the guard said, 20 seconds. She also said that if you hold the open button down for five seconds rather than just pressing it, that overides the auto-close and they stay open; useful for wheelchairs etc.
 

a_c_skinner

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It might be down to crew unfamiliarity, an easy-to-fix fault or a real issue, but we don't know which one it is.

My point is none of these are acceptable. These units were delivered a while ago, they've had test runs and training on the main line, there are test tracks available too, yet it seems simply met with a shrug of the shoulders and a view that these things happen. (My Apollo analogy wasn't to say things should be as good as Apollo but to point out that in the intervening half century things should have come on a good deal and we should be capable of making trains that are pretty much fault free and more to the point expected to be fault free.)
 

Antman

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the first one was built in 2017. Been testing at Velim since May 2018 and in the UK since June 2018. They are not a new design. They are an established civity design, which was launched in 2010. Nine years ago. And been in service all over Europe. The major difference being diesel, not electric....

Their electronics are surely similar to 331s (built in January 2018, in UK testing since September 2018). Again built years ago and testing since. The 397s are also a derivative. They've been testing for ages.

(all dates from Wiki... so apologies if wrong).
 

Sleeperwaking

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the first one was built in 2017. Been testing at Velim since May 2018 and in the UK since June 2018. They are not a new design. They are an established civity design, which was launched in 2010. Nine years ago. And been in service all over Europe. The major difference being diesel, not electric....
There are a lot of differences between the Civity UK fleets and the main Civity platform design, not least that the main Civity designs have one bogie between vehicle ends, not two bogies per vehicle. Rolling stock tech has also advanced massively in 10 years around mainly software managed functionalities, such as selective door operation, train to wayside communications. The UK also has many peculiarities that need a specific design solution, including a much smaller loading gauge therefore less room to accommodate all the equipment required. In many ways they are a new design.
 

YorkshireBear

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We want them perfect before entry into service we pay more and wait longer and the political and operational consequences of that are laid bare. There is always a balance and it seems in my opinion the balance is there, there abouts.
 

YorkshireBear

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Just seen some in the flesh at Man Pic. 17:00 3 car to MIA and the 17:10 6 car to Liverpool. The 6 car swallowed up the crowds with ease, once the doors had opened... Which took a while.

Impressions are very modern. Look the business. Sound so quiet which is good. Just need to get those teething problems sorted.
 
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