Envy123
Member
My mother intended to take the 08:25 train on 22nd July from New Southgate to Hadley Wood. This was cancelled and she ended up taking the 08:55 train.
I claimed to GTR for Delay Repay, but they said that the delay was 15-29 minutes instead of 30 minutes.
Can I appeal this, somehow? As GTR already confirmed that 80p would be paid by BACS to the nominated account.
I claimed to GTR for Delay Repay, but they said that the delay was 15-29 minutes instead of 30 minutes.
Can I appeal this, somehow? As GTR already confirmed that 80p would be paid by BACS to the nominated account.