I went to go check the file size and it's only 80KB, definitely very little (I could store aproximately 400,000 copies of my ticket on the USB Drive my college gave out for free).Storage is cheap.
And someone spent a very long time trying to ensure that Raileasy's E-Tickets don't take up that much space
).And memory, too!And someone spent a very long time trying to ensure that Raileasy's E-Tickets don't take up that much space
You have to cancel and rebook to change the fulfilment method.
Customer services have a shiny button that'll do this now in one step, for what it's worth (without requiring the customer to pay again), so if it happens again and there's enough time before departure, it can be arranged.
The only Open Return tickets between Sevenoaks and Hove are Off-Peak, valid for an outward journey from 09:30 onwards, so this is probably why you are getting the error. Try with "Return" instead.
Ah, so maybe a mis-apprehension on my part. My understanding was that "Open Return" would include (anytime) day returns in the results.
There are day returns for this journey, and the fact they are not appearing is a bug somewhere.
Thanks very much - booking made!
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You're not being daft. It's an issue our end. We'll sort it later this morning.
If it's sold, then it should be. But I wouldn't want to personally unless you don't mind getting hassle. We'd be interested to see it if you email the details in.
I'll message you a screenshot!
I still can't get it to show, travelling tomorrow so would appreciate a resolution so we don't have to do it at a tvm, thanks
It took a bit longer than expected to sort, but I promise with 99% certainty it will work from tomorrow morning this time. The change has been made now, and is waiting for our supplier to refresh this data which happens automatically overnight.
Thank you, booked and collected.It took a bit longer than expected to sort, but I promise with 99% certainty it will work from tomorrow morning this time. The change has been made now, and is waiting for our supplier to refresh this data which happens automatically overnight.
The ticket type was missing from our list of allowed fares, and I didn't do the change properly the first time around because I was missing access to one of our internal tools.
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Looks like it's showing as expected now.
View attachment 179915
Thanks for pointing that out. We've raised this with the team who manage the data at RDG to resolve, and they have updated the ticket's name to include the word "Day". That'll be reflected on the site, as per normal in the industry, tomorrow morning.
The 16.50 from Elephant & Castle has a timing point of passing Loughborough Junction at 16.55
www.realtimetrains.co.uk
The 16.50 from Elephant & Castle has a timing point of passing Loughborough Junction at 16.55
Realtime Trains | 9Y47 1630 Finsbury Park to Sevenoaks | 16/05/2025
Real-time train running information for 9Y47 1630 departure from Finsbury Park to Sevenoaks on 16/05/2025. From Realtime Trains, an independent source of train running info for Great Britain.
Cheers.
