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    Aviemore to London BoJ overnight Stirling

    Hi all, Wondered if anybody could help please in case I am missing something. Looking to travel this Summer - it would be midweek from Aviemore to Stirling with an overnight stay, then onto either King's Cross or Euston, two tickets with a Two Together railcard, either class. Want to leave...
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    DB Munich to Stuttgart Airport

    Planning journey in the Summer Munich to Stuttgart Airport (as the return flights to London that day are too expensive from Munich). Actually rather pleased as I would have loved to have done the whole return journey by train but don't have the time for sure. Unfamiliar with the German railway...
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    Euston Ticket Office

    Hi there, I need to buy a last-minute Railcard early on Monday morning before 06:30 for use on an Avanti train from Euston. I have a Gold Card, thus entitling me to buy it for £10 in person, hence not buying it online. (Also, the person it is for would need a physical one to travel with anyway)...
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    PlusBus railcard validity

    Hi there, If two people travel from A to B, one with a Senior Railcard and one with no Railcard discount (before 09:30) can they use a Two Together to buy two discounted PlusBus tickets at the destination (reached after 09:30) - or only the one with a Senior Railcard? Thanks :)
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    "London Thameslink"/EMR

    Hi there, Can I have your advice please...? Want to travel from Blackfriars to Bedford on a direct Thameslink train around 18:00 weekday but return on the 23:04 from Bedford to St. Pancras EMR service. Is a "London Thameslink" to Bedford Off-Peak Return valid on the EMR service? Just wondering...
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    Avanti West Coast Automated Delay Repay/Customer Service

    Hi there, Perhaps a warning for those signed up... I was delayed for about 3-4 minutes short of an hour (frustratingly!) from Glasgow Central to Euston on Fri 6/10/23. Nevertheless due 50% back. Unlike previous delayed journey with them, Automated Delay Repay did not kick in and I have had to...
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    Edinburgh to Glasgow via North Queensferry advice please

    Hi there, I'm normally pretty good at sorting this kind of stuff out myself but I'd like some advice on this one please. Next Friday 22/9/23 I am due to travel from Edinburgh Waverley (or Haymarket) to North Queensferry in the afternoon then onto Glasgow Queen Street (or High Street) after...
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    RTV validity for PlusBus

    Hi there, Had a Rail Travel Voucher literally chucked back at me today at Glasgow Central when trying to use it as part payment for a PlusBus ticket. I didn't hear an explanation and asked if I could use it and was just told "no". Assume this was because it is a bus ticket though not sure that...
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    Why different changing stations on different websites?

    Hi there, Just curious... For a journey on a Friday 17.40 from North Queensferry to Euston, the LNER website gives changes at Haymarket & Carlisle. For the same journey, the Avanti website gives the changes at Haymarket & Lancaster. It seems strange that the own website of a train operator...
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    Sheffield PlusBus after midnight

    Hi there, Can anybody please advise? En route to Sheffield today, returning tomorrow. Going to buy a PlusBus ticket for each day. Am attending Pulp concert tonight but staying a fair way away across the other side of the city. PlusBus site states: Excluded Services (of participating operators)...
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    Compliment query

    Hi, I (we) was given some exceptional service recently. I'd very much like to compliment the crews responsible but am actually worried that I might get them into bother! (Basically we had to board with a ramp in First Class due to a mobility issue and I asked if we could please stay until the...
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    Any benefits on any site when booking GWR tickets?

    Hi there, Need to (begrudgingly) spend £110 on a GWR round trip - flexible tickets. Is there any site where I can get some kind of benefit in doing so now Nectar points gone. Have been using CrossCountry lately due to no fee changes (or Avanti or LNER for their own journeys due to loyalty...
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    Excessing wrong ticket with no ticket office

    Hi all. Just wondering... I incorrectly bought two singles this morning from a TVM. I was in a hurry and the return price was the same as a single it would appear. Luckily there was a ticket office and it was open. Ironically I had Rail Travel Vouchers I wanted to use which is why I hadn't...
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    Sold advance Lumo tickets - trains cancelled, advice required please

    Hi there, Quite by chance after looking up the station map at Waverley on the NR website for a forthcoming journey on Sat 24th June which involves a change there with a mobility restricted relative, I have discovered (some hours later only when going back to the page) that due to engineering...
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    Line closures- Paddington LU overcrowding Sat 11/3/23

    Just exited the Bakerloo at Paddington. Is it really necessary to close the H&C west of Edgware Road AND the Elizabeth Line core on the same weekend? Very unpleasant to start with along the subway once off the one working escalator and frankly chaotic in the ticket hall area, inward passengers...
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    TfL plus NR journey PAYG Service Delay Refund

    Hi there, Anybody know what the policy is regarding the below please? (A journey wholly within the TfL PAYG area starting on London Underground but changing onto NR...) LU service delayed by over 15 minutes causing you to miss NR train at interchange station and arrive 30 minutes late. TfL site...
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    Elizabeth Line core - last trains access to platforms

    I am familar with the policy at main termini to close doors on trains in advance of departure. However twice in the last week I have used the Elizabeth Line (or in one case attempted to) and seen access being denied to the platforms minutes before the last train. Is this an actual policy to...
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    Avanti claim back advice needed.

    mods note - split from here. Advice appreciated please on how to proceed... As posted earlier in the thread, (apologies for the repetition) I wish to claim back not my original Advance fare of £32.80 from Avanti for a Glasgow to Euston ticket on Sat 13/8/22 (strike day) but my alternative fares...
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    PlusBus railcard discount times

    In theory... say you travel by train at 08.30 before your railcard is valid and so buy a non-discounted ticket but you arrive after your railcard becomes valid at 09.45... Is any PlusBus you buy at your destination eligible to receive a railcard discount because it's after 09.30 or not because...
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    LNER booking - misleading advice?

    Booked Advances from St. Pancras to Luton Airport Parkway travelling with EMR so only a very short journey anyway. Booked with LNER because I had a voucher. The booking email I received (see attached) tells me that there are no reservations left (I don't think there are any on this service just...

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