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Hi all, I'm heading to Crewkerne tomorrow from Surbiton, and have purchased an SWT Promotional Day Return. The Restriction Code is "UY". Does anyone know what this means? Does it restrict the time of the specific train mentioned in the itinerary on the planner when booking? The reason I ask, is...

Hi all, My company is shortly about to switch over season ticket loans so we all have to go through thetrainline.com. Does anyone know what their season ticket renewal policy is? e.g. If I normally get a season ticket directly from Southwest Trains, I may be eligible for a Passenger...

Hi all, I'm due a delay repay/service delay refund for the chaos that ensued at London Liverpool Street last Thursday evening. My options at the time were to travel to White Hart Lane or Northumberland Park. Because there were no trains going to either station, is it allowable to claim...

Hi all, I have an East Grinstead + Z1-6 Annual Travelcard, and was wondering if I could use this to travel on the Gatwick Expresss to Gatwick by purchasing an Anytime Day Single/Return (no restrictions) from Boundary Zone 6. Thanks in advance.

I meant to mention this a while ago, but it slipped my mind. A while back, I had to get a replacement annual season ticket, as the print on mine was getting close to illegible. When I went in to the Southern ticket office, they could not find the details of my season ticket - which I found...

Hi all, I have an annual season ticket from Uckfield to London + Z1-6 which expires in December, but have just recently moved to East Grinstead. Given that an Uckfield line season ticket is allowed to be used on the East Grinstead line (local easements...etc), should I just keep my...

Hi all, Does anyone know why London Overground do not sell advance tickets? My friend just went to Shepherd's Bush station to get us some train tickets from St Pancras to Leicester, and they said they don't sell advance tickets. Are they the only TOC that don't/won't sell them?

Hi all, Does anyone know if Annual Season Tickets for Southern would receive any renewal discount in 2014? I renewed my Uckfield-London + Z1-6 season ticket online in December, but did not get a discount, and don't even know if there should have been any TOC performance related discount? I'm...

Hi all, I think I know the answer to this already (i.e. NO), but thought I'd ask the experts on here. I have quite a lot of e-vouchers with Southern on my account to be used, due to various delays/cancellations this year. The thing is, I need to get a Boundary Zone 6 ticket to Cambridge, but...

I travel on the Uckfield Line (with the occasional use of the East Grinstead line), and was just thinking I seem to have had quite a large number of delays over 30mins this year. Had a quick look at my emails for my Delay Repay forms, and I've had 25 claims since Jan of this year - so a rate...

Hi all, I'm about to get an annual season ticket, and need some advice. My station is Ashurst and I'm looking to get an annual seaosn ticket with a 1-6 travelcard included. Ashurst is on the Uckfield line, however the cost of a season ticket from Ashurst is exactly the same as the cost...