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Absurd fares pricing

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orpine

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I'm just looking at tickets:
Taunton to Birmingham

The National Rail website has these prices for a one-way:

Advance: £66
Anytime: £69.50
Offpeak: £70.30

Does anyone know who comes up with these absolutely ridiculous prices? I'm not referring to the cost - (though that's high), but the fact that offpeak is the most expensive while advances are 95% the cost of an anytime?

BRfares is showing that the offpeak "single" is actually a return. And answer that there is an "advance" ticket of cost: £75; more than the Anytime!
 
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bb21

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Yes, the "Off-Peak" fare you are referring to is a return rather than a single as are the other two. The Anytime Return is £139.

As for the Advance being marginally less than a walk-up fare, I have to agree that they are ludicrous. I personally would never pay for an Advance fare that is not a decent proportion off the price of a walk-on fare with the loss of flexibility. That said, such a fare would be presented by a booking engine as the cheapest hence many would be lured into buying it without realising the full impact. It also gives the pricing TOC more revenue compared to the walk-on fare so the TOCs love them.

Some Advance fares are more expensive than walk-on Anytime singles, possibly due to fares clustering, and sometimes I think Advance fares may offer different routes not permitted by the Routeing Guide if using walk-on fares, but in most situations the passenger wouldn't notice (or need) such a difference so it is a wholly inappropriate situation.
 

yorkie

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.... advances are 95% the cost of an anytime?
I believe this is a deliberate ploy by XC to gain extra revenue. They do not have to share the Advance revenue with other operators, and if the passenger misses their booked train they have to get a brand new ticket.

Clearly, no sane person would purchase an Advance at such a small discount to the Anytime, if they were aware of the huge difference between the terms of the products compared to the very minimal price difference.

XC do this because no-one can stop them. It's as simple as that.

Bad publicity doesn't seem to bother them either, based on conversations I and others have had with their awful Customer 'Service' department about the appaling way some of their passengers have been treated.
 

Tetchytyke

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It isn't just an XC thing though. I've seen plenty of EastCoast AP tickets which are more expensive- sometimes by £25- than the £60 off peak single* to Newcastle.

*yes, I know this fare is exclusive to EastCoast's website, which makes this even more shocking.
 

OLJR

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Clearly, no sane person would purchase an Advance at such a small discount to the Anytime, if they were aware of the huge difference between the terms of the products compared to the very minimal price difference

I would personally purchase an Advance even to save a couple of pounds. 99.9% of the time I just do not need to flexibility.
 

soil

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I would personally purchase an Advance even to save a couple of pounds. 99.9% of the time I just do not need to flexibility.

It depends on what a couple of pounds is on top of I suppose.

XC will sell a £47 Advance for immediate travel on the £50.40 return Birmingham - Bristol route (£50 single)

http://ojp.nationalrail.co.uk/service/timesandfares/Birmingham/BRI/today/1630/dep

To me that's a very poor joke, considering that there's a £1 charge for an actual ticket on top of the £47 (otherwise you need to print, provide ID and so on).

Considering also that you can miss the train for various reasons, on the whole it is not in the collective customer interest to sell these tickets.

If the respective fares were £8 Advance and £10 walk-up, then the Advance makes a little more sense.
 

hairyhandedfool

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If OLJR doesn't need the flexibility then paying £2 more for flexibility, or £10 every 5 trips, or £100 every 50 trips, is not a sane thing to do. It really doesn't matter if it is a £10 ticket or a £600 ticket, £2 is £2.
 

soil

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If OLJR doesn't need the flexibility then paying £2 more for flexibility, or £10 every 5 trips, or £100 every 50 trips, is not a sane thing to do. It really doesn't matter if it is a £10 ticket or a £600 ticket, £2 is £2.

Well not really.

For instance I don't need insurance on my house today, I probably won't need it tomorrow, but if it gets burned to the ground, I'd certainly need it then.

There's a non-zero chance on any given journey that you will in fact turn out to need flexibility, despite thinking that you didn't. If that's more than one journey in twenty five on a £50 ticket then the £2 saving isn't worth it, conversely on a £10 ticket it would need to be more than one journey in five for it not to be worth it.

So it absolutely does matter whether it's a £10 ticket or a £600 ticket.
 

LNW-GW Joint

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You would be even less impressed at the fares system if you realised you could do that journey for about £42 if you bought 3 tickets split at Bristol and Cheltenham (CDS for £12+£9+£21, use any trains off peak).
The return is only fractionally higher than the single.
 

yorkie

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If OLJR doesn't need the flexibility then paying £2 more for flexibility, or £10 every 5 trips, or £100 every 50 trips, is not a sane thing to do. It really doesn't matter if it is a £10 ticket or a £600 ticket, £2 is £2.
With that many trips, something will happen (injury, illness, any other emergency) meaning you end up with a rather expensive ticket that has no value whatsoever.

I agree with Soil that it depends on the value of the ticket, but for a £69.50 ticket there's no way I'd pay £66 for an Advance. As others have said, if you are keen to save money then you can save more money through other methods anyway.
 

hairyhandedfool

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Well not really.

For instance I don't need insurance on my house today, I probably won't need it tomorrow, but if it gets burned to the ground, I'd certainly need it then.

There's a non-zero chance on any given journey that you will in fact turn out to need flexibility, despite thinking that you didn't. If that's more than one journey in twenty five on a £50 ticket then the £2 saving isn't worth it, conversely on a £10 ticket it would need to be more than one journey in five for it not to be worth it.

So it absolutely does matter whether it's a £10 ticket or a £600 ticket.

My contents insurance is in the region of £120 a year. If, in ten years, I have one incident that would have cost me £500 if I wasn't insured, I have paid £1200, haven't I? If I took the risk that I wouldn't need insurance over that decade, I might have been £500 down at the moment of the incident, but I'd also be £700 up over those ten years.

If I know that every day I get to the station twenty minutes before my train is due to leave then the chances of me missing it on a day to day level are as close to zero as makes no difference, why should I pay over the odds? If one day over the course of a year I miss that train, I might have to spend £50 extra that day on a new ticket, but over the year I might have saved £104 by not paying the extra, the net result is I'm £54 better off than if I went with flexibility everyday.

So would I be more sane for spending more money than I need to? It boils down to opinion, experience, risk assessment, but most of all, personal choice.

In any case, whatever the value of the ticket, £2 is £2. Think of it as 1/5th of £10 or 1/300th of £600 if you want, it doesn't actually change it's value, just your perception of it.
 
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It isn't just an XC thing though. I've seen plenty of EastCoast AP tickets which are more expensive- sometimes by £25- than the £60 off peak single* to Newcastle.

*yes, I know this fare is exclusive to EastCoast's website, which makes this even more shocking.

However if you try and book the more expensive fare, a message comes up warning you that there is a cheaper fare for your journey, so not that shocking.
 

hairyhandedfool

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With that many trips, something will happen (injury, illness, any other emergency) meaning you end up with a rather expensive ticket that has no value whatsoever....

Everything has risk. I might walk to work and be hit by a car, should I give up work? I might sit in my house all day and witness a car has crash through the front room window, perhaps I should never return home? You make a judgement based on what you think is the best course of action. sometimes that is to pay more, sometimes it is to pay less, maybe that is the right call, maybe it isn't. That's life.

I agree with Soil that it depends on the value of the ticket, but for a £69.50 ticket there's no way I'd pay £66 for an Advance. ...

Well, that's your choice really isn't it, and your perception of value and risk, it's not something I would label you as 'not sane' for, but any choice I, or OLJR, make may not be based on that same perception.

....As others have said, if you are keen to save money then you can save more money through other methods anyway.

Maybe, but maybe there is no other option, it really depends on the scenario doesn't it.

If an Advance was £50 cheaper than the cheapest 'walk up' fare, but only £2 cheaper than the cheapest split(s), you could have the same argument.
 

orpine

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So, hypothetical question:
I buy a Advance that costs More than the Anytime single. For whatever reason I then miss my train/break the journey/start-end short.
Will XC actually have the call to then try and deny me travel? And if not, will they refund the difference (given the advance is more expensive than the Anytime and they don't do penalty fares)?
And how can a Conductor/revenue inspector sleep at night if they're actually fining their customers for this sort of thing? Blatently unethical.


You would be even less impressed at the fares system if you realised you could do that journey for about £42 if you bought 3 tickets split at Bristol and Cheltenham (CDS for £12+£9+£21, use any trains off peak).
The return is only fractionally higher than the single.
I know. I didn't actually buy that ticket, it was just something I noticed while looking up train times on the NR website. ;)
 

soil

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My contents insurance is in the region of £120 a year. If, in ten years, I have one incident that would have cost me £500 if I wasn't insured, I have paid £1200, haven't I? If I took the risk that I wouldn't need insurance over that decade, I might have been £500 down at the moment of the incident, but I'd also be £700 up over those ten years.

Well I did refer to the house being burned to the ground, so in that case your costs would be much more than £500; if you are a home owner potentially hundreds of thousands.

Obviously insurance is in aggregate a losing proposition for the average punter, but it has a role for everyone (even big businesses) to protect against diastrous events.

If I know that every day I get to the station twenty minutes before my train is due to leave then the chances of me missing it on a day to day level are as close to zero as makes no difference, why should I pay over the odds? If one day over the course of a year I miss that train, I might have to spend £50 extra that day on a new ticket, but over the year I might have saved £104 by not paying the extra, the net result is I'm £54 better off than if I went with flexibility everyday.

The chances that you buy an advance ticket every day at the same time are pretty small, as there are likely to be other tickets more suitable in this scenario.

Anyway, the chance of not catching your booked train is in any possible scenario non-zero. You can only look to your own personal experience as to what that chance is.

So would I be more sane for spending more money than I need to? It boils down to opinion, experience, risk assessment, but most of all, personal choice.

In any case, whatever the value of the ticket, £2 is £2. Think of it as 1/5th of £10 or 1/300th of £600 if you want, it doesn't actually change it's value, just your perception of it.

The point is not that £2 changes, but the significance of it changes. For instance, if you rent a car they might tell you that £2 reduces the excess payable in the event of an accident from £5000 to £50. For a further £2 you can reduce the £50 to zero. Clearly the first is much better value tham the second.

With the rail ticket, if you have bought a £8 advance on a ticket costing £10 walkup, then if you decide you want to come home later, then it will cost you £10. If you did that with a £48 advance on a £50 ticket, it would cost you £50. Clearly the extra £2 on the £48 advance is much better value than the £2 on the £8 ticket.
 

OLJR

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With that many trips, something will happen (injury, illness, any other emergency) meaning you end up with a rather expensive ticket that has no value whatsoever.

Whilst I agree in principle in practice the highest priced Advances are only going to be purchased once in a time. Today's ticket might indeed be only GBP 2 less than the Anytime or Off Peak but next month's will be GBP 20 less.

Since a travel changing event is not necessarily predictable I still think it makes sense to purchase the slightly cheaper ticket, even to save a few pounds. :)
 

yorkie

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Whilst I agree in principle in practice the highest priced Advances are only going to be purchased once in a time. Today's ticket might indeed be only GBP 2 less than the Anytime or Off Peak but next month's will be GBP 20 less.
£20 less? Then that wouldn't fit within the criteria of the sort of absurdities we are discussing in this thread.
Since a travel changing event is not necessarily predictable I still think it makes sense to purchase the slightly cheaper ticket, even to save a few pounds. :)
Well I don't think many people would feel that way, I do have to wonder how many journeys you've actually made on Advance tickets. You do realise that if you were to buy a London Terminals to wherever Advance ticket and you are delayed on the tube from Pimlico, you're not covered, don't you?

Final answer? ;)
 

hairyhandedfool

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Well I did refer to the house being burned to the ground, so in that case your costs would be much more than £500; if you are a home owner potentially hundreds of thousands....

And I mentioned contents insurance, but whatever the example, it's simply cost vs risk.

....The chances that you buy an advance ticket every day at the same time are pretty small, as there are likely to be other tickets more suitable in this scenario....

Well, £2 saving per trip, £104 saving over the year, I'd say the example is more like once a week, but, in any case, if the Advance is £2 cheaper than the cheapest flexible option on each trip then the point is the same.

....Anyway, the chance of not catching your booked train is in any possible scenario non-zero. You can only look to your own personal experience as to what that chance is....

Exactly, and OLJR obviously feels that the chance is slim enough that the saving is worth it, even if it is only a small amount. People like that shouldn't be considered 'not sane' because they make that choice.

....The point is not that £2 changes, but the significance of it changes. For instance, if you rent a car they might tell you that £2 reduces the excess payable in the event of an accident from £5000 to £50. For a further £2 you can reduce the £50 to zero. Clearly the first is much better value tham the second.

With the rail ticket, if you have bought a £8 advance on a ticket costing £10 walkup, then if you decide you want to come home later, then it will cost you £10. If you did that with a £48 advance on a £50 ticket, it would cost you £50. Clearly the extra £2 on the £48 advance is much better value than the £2 on the £8 ticket.

Your perception of the value of the £2 is that for low value tickets it is worthwhile, but for me the determining factor is not so much the value of the saving as the chance of me missing the train.

If the risk is small because the only things that are likely to stop you travelling on that train are things that are likely to stop you travelling at all, is the actual value of the saving important?

Lets assume an Advance is £50 and the cheapest walk-up option is £100 (remembering that a refund for not travelling would get you £90 back) and short of you getting hit by a car, or being struck by lightning, or your ex-wife blowing you away with a 9mm, you know you'll be on that train. Is the £50 saving worth it? If the Advance was £80, would the saving still be worth it? What if it was £90? or £95? At what value do you think Yorkie would consider you 'sane'?
 

yorkie

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£66 vs £69.50 is a "no-brainer", but of course there comes a point where it makes more sense to get the cheaper, and much more restrictive ticket, and that fact doesnt in any way change the fact that £2.50 extra is well worth the extra flexibility in the example given.

But the point at which people will make that switch will vary depending on individual circumstances. In most cases a single is just one part of the picture as most of the time there is a return journey (or more, in the case of visiting 3 places). So to ask the question you would need to provide the specific circumstances, and different people will reach different conclusions. I do not see what we gain by hypothesising to that level.
 

lightning76

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Nobody is sane (although we may all be insane), I've wasted too much over the years on advance tickets I've ended up not using - never again. Others may be different.

Referring to the route mentioned by the OP, anybody know how to overcome the Cheltenham Spa - Birmingham super-expensive leg? I travel from Swindon to Brum and points north, and while I can find splits to save 30-40% via Oxford, any sensible journey at a sensible price via CNM - BHM eludes me.
 
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yorkie

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lightning76 - Do you want to ask that question, and receive the answer, on a forum that is read by people in the rail industry who will ensure that any loopholes for that journey are shut down, possibly before you've had the chance to use the ticket?

Our fares advisors on this forum cannot recommend tickets like that, though other members are free to do so, but all that happens is the loophole closes very quickly afterwards!

XC have already shut down many tickets that can use that journey, even colluding* with FGW to do so.

(* They are not officially allowed to collude, but we've seen evidence that, well, to use an analogy: if it looks like a duck and it quacks like a duck....)
 

lightning76

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Well, ok. I was thinking there might be something completely obvious I've overlooked. But clearly I shall have to spend some considerable time thinking how I might defraud the railway by using valid tickets.
 

jkdd77

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Lightning76- Once you've made five posts, I'll send you a pm with a suggested ticket.
 

jkdd77

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It won't currently let me send you a pm, but I'll try again tomorrow. I am thinking of a well-known ticket amongst regulars, so someone else may beat me to it.
 

yorkie

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Well, ok. I was thinking there might be something completely obvious I've overlooked. But clearly I shall have to spend some considerable time thinking how I might defraud the railway by using valid tickets.
:lol: Don't worry, we're here to help. While forum staff & fares advisors won't publicly suggest any ticket that involves starting/finishing short (though we can give our opinion to any suggestion already made), there is no restriction on anyone sending you a PM. Your PM facility is now active.

The reason I express the concern is that if the answer was "yes" you would probably have got exactly that, and then be disappointed when you can't actually use the suggestion because it's already been withdrawn, which is a situation best avoided :)

We've had a lot of really good value tickets be withdrawn lately :(
 

soil

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And I mentioned contents insurance, but whatever the example, it's simply cost vs risk.

Actually they are (at least) three different scenarios:

* non-catastrophic risks that can be insured against - such as mobile phone insurance, extended warranties, and so on, on average it will be cheaper not to pay for the coverage and if the worst did happen (the phone got stolen) you could afford to cover the cost. On a purely average financial basis the insurance inevitably has a net cost, but people might be happy to pay that, e.g., 'On average mobile phone insurance spread across all users has a net cost (net of replacement phone costs) of £60/year, however I am happy to pay that £60 because in the event that my phone is lost or stolen I would feel very bad

* catastrophic risks that can be insured against - public liability with car accidents, medical care while on holiday, house being destroyed by fire, and so on - as with all other insurance, on average these policies have a net cost, but whereas you can buy a new phone for £5 (a basic one!), a $1 million medical bill would be ruinous to most people. Here you are paying a fee, in effect, to shift the liability for an event to someone who can afford it better than you (an example of this is that amateur golf tournaments are able to offer large prizes for a hole-in-one by means of a payment to an insurance company; for the insurance company insuring numerous such events, the premiums will be profitable, and for the golf course the premium is worth it because they probably could not afford to pay the prize in the rare event that their was a winner)

* flexibility on train tickets - here there is no specific premium being charged in the sense that you pay x% more for a flexible ticket rather than an advance, the price difference is essentially arbitrary, and in no sense related to the relative cost of an advance as opposed to flexible passenger (whereas a genuine insurance premium, in a competitive market, will be charged based on the insurer's model of the expected average cost of a new policy, plus a markup). There are many things to weigh up:
  • the risk of missing the booked train (this is a %, hence £2 off a £10 ticket is much more significant than £2 off a £50 ticket)
  • the cost of a replacement ticket if you did miss the train, e.g., if you book two Advances at a few quid less than an off-peak return but the only replacement ticket if you missed the return was a single costing 10p less than the off-peak return - multiply by the above, e.g., 5% * £50 = £2.50
  • the chance of a change in plans (again a %, but also you need to figure out how much you would pay (in £) to be able to change your plans) - e.g., you would pay £5 and there's a 10% chance of change in plans = £5 * 10% = 50p
  • the desired premium to buy a ticket in advance, e.g., to book in Advance you must faff around printing things off and this might take you 10 minutes. In addition, because of the risk of missing a train you would also leave 10 minutes earlier (in places where trains run only every 2 hours this might not be relevant, since the annoyance factor of missing a train in that case should ensure you arrive on time), so you might say you want £2 for this.
  • possibly (depends on the individual) a further risk premium depending on whether you value to the certainty of a flexible, refundable ticket above a non-flexible, non-refundable advance (cf. the mobile phone insurance example - we are happy to pay £x more for peace of mind); this risk premium would be based on our perceived likelihood of Advance ticket troubles

You would take the cost of the flexible ticket, say £50, and then take the above off:

£50 -
£2 Advance annoyance premium
- 10% risk of missing the train and paying £50 = £5
- 10% chance of changing mind and wanting to stay in the pub longer (happy to pay £5) = 50p
- (optional) £2.50 Advance risk premium

giving a ceiling for Advance price of £40 on a £50 ticket.

Obviously all the numbers are completely arbitrary and it's not to say that you shouldn't pay more than £40 Advance for a £50 walk-up ticket, and there will be scenarios where Advances make more sense at higher prices, and scenarios where they make less sense, it does however show the process, and illustrates hopefully that £2 off a £10 ticket is more significant than £2 off a £100 ticket.

Well, £2 saving per trip, £104 saving over the year, I'd say the example is more like once a week, but, in any case, if the Advance is £2 cheaper than the cheapest flexible option on each trip then the point is the same.

Well no, the point is that any of us who has done a weekly trip for a long period can probably point to problems in that time, so the £2 saving is not accurate, it's like saying that if you cover 34 numbers on the roulette wheel with £1 then you win £2 each time, well yes you do, but when your numbers don't come up, you lose £34, and in the long run if you continued playing roulette, it is a mathematical certainty that you will lose all your money.

Exactly, and OLJR obviously feels that the chance is slim enough that the saving is worth it, even if it is only a small amount. People like that shouldn't be considered 'not sane' because they make that choice.

Indeed. However these fares do not appear to be in the customer's interests overall, given for instance that the return was only a small % more than the Advance, and we have got to assume that a high proportion of people buying tickets are not experts and do not understand the rules, and therefore they will work out worse off, net, for the sake of a small saving.
 
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yorkie

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soil - as is often the case, that's a very interesting post, very insightful. Thankyou.

OLJR - You are relatively new to this forum so may not be as aware as I am, of the many things that can go wrong (many of which are unforseen), but I've given you a possible scenario via PM ;)
 

orpine

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But clearly I shall have to spend some considerable time thinking how I might defraud the railway by using valid tickets.
I think this thread clearly shows you shouldn't feel guilty; XC are more than happy to try and "defraud" us. :s
 
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