Reading this sort of thing always reminds me of back in about '94, still BR - a Glasgow-Euston on a (scheduled) diversion over the S&C, while on that route got stuck behind a broken down freight train.
All the time the guard kept us informed, including regularly walking through the train. Then at some point started noting everyone's final destination that night.
On arrival at Euston at about 1am, four hours late, we were greeted by more black cabs than the eye could see, and plenty of staff, who had already recieved the list of destinations, and organised the geographical taxi loads, directing everyone into their correct chariots, for distribution all over the south east of England (my taxi was for something like Kingston, New Malden, then Godalming and Reading...poor driver didn't have a clue of directions without his passengers' help, pre sat nav etc...)
Absolutely sterling effort by all, really wish i'd written to congratulate them at the time, but anyway..
Dare i ask if we can look forward to this sort of thing again with GB Rail or whatever it's to be called?