Changes to National Rail Enquiries website

[LexyBoy]

What's going on with NRE? There seem to be some changes to the layout and options, but more significantly it's massively broken - dates disappear, ticket types don't show up etc. And the "show calling points" link is mysteriously absent from itineraries

Anyone else having problems? I'm using Internet Explorer 9 (not my choice).

 

[animationmilo]

Yes, same here.

SHAME on them they should fix it!

 

[MidnightFlyer]

I can get itineraries up fine (Google Chrome).

 

[SS4]

On Firefox the differences are mainly colour blocks, all the information is there.

Sounds like MS failing to comply with standards yet again

 

[D6975]

It's changed, but everything's still there.
Using IE8 at work (similarly not my choice).
Firefox at home.
They've put the return journey there by default now, rather than having to select it as an 'extra' - good move.

 

[PR1Berske]

I assume the changes they've made just made it wobble for some people.

I'm on Chrome, seems fine to me.

 

[Ivo]

Bit of a shock seeing the change, but no problems for me (IE8). Other than the usual NRE hopelessness anyway.

 

[SS4]

Works in Rekonq (and I suspect all webkit browsers by extension) even better than in firefox. One change I do not like is that the default is now TheTrainLine instead of the TOC involved ([stn]BHM[/stn]-[stn]FOK[/stn] should have LM written all over it)

 

[All Line Rover]

The core NRE website hasn't changed - just the front end has been improved, although a few new extra features have been added.

 

[LexyBoy]

Works in Rekonq (and I suspect all webkit browsers by extension) even better than in firefox. One change I do not like is that the default is now TheTrainLine instead of the TOC involved ([stn]BHM[/stn]-[stn]FOK[/stn] should have LM written all over it)

Strange... Checked RDG-PAD and it correctly suggested FGW.

Checked BHM-FOK, first suggested London Overground, which gave an error on selecting "Buy Now", then refreshed with ATW selected, same again, GC, then SWT, LO, XC, SR...

 

[All Line Rover]

Works in Rekonq (and I suspect all webkit browsers by extension) even better than in firefox. One change I do not like is that the default is now TheTrainLine instead of the TOC involved ([stn]BHM[/stn]-[stn]FOK[/stn] should have LM written all over it)

That's a good spot. Although NRE still, on the whole, directs you to the website of the TOC involve, where it cannot recognise that TOC (there seems to be a fault with the above journey), it automatically directs you to Thetrainline instead of asking you to select a retailer from the list. A bit naughty that, although at least they haven't made Thetrainline the default option for all journeys!

 

[LexyBoy]

The core NRE website hasn't changed - just the front end has been improved, although a few new extra features have been added.

Well, if by "improved" you mean "rendered almost unusable"...

Glad to hear that it's working OK in proper browsers though.

 

[Ivo]

A few tests...

(1) Shoeburyness to Thorpe Bay; c2c
(2) Birmingham New Street to Four Oaks; SR
(3) Weymouth to Yeovil Pen Mill; FGW
(4) Scarborough to York; TPE
(5) Edinburgh to Falkirk High; SR
(6) Brighton to Southampton Central; SN
(7) Chester to Holyhead; ATW
(8) Lincoln to Newark North Gate

It just seems to be that one flow. How odd.

 

[SS4]

Strange... Checked RDG-PAD and it correctly suggested FGW.

Checked BHM-FOK, first suggested London Overground, which gave an error on selecting "Buy Now", then refreshed with ATW selected, same again, GC, then SWT, LO, XC, SR...

So it does hock:
BHM-FOK seems to change with each press of the refresh button as does FOK-BRV [Bournville]. Must be a regional thing?

Is anyone else having any problems with a date for the return journey not being recognised first time? I'm trying it with today.

 

[All Line Rover]

Well, if by "improved" you mean "rendered almost unusable"...

Glad to hear that it's working OK in proper browsers though.

NRE (run by ATOC) seem almost as bad as ATOS! It's as if they do no cross-compatibility checks whatsoever. Just update the website now and then, and then take months to fix all those little problems they've just created. :roll:

 

[SS4]

LTV - FOK works as LM
CRD-FOK comes up FTPE

Perhaps it's the direction that matters? Or perhaps Four Oaks is too posh to associate with LM

 

[221129]

Is anyone else having any problems with a date for the return journey not being recognised first time? I'm trying it with today.

I did yes.

 

[district]

Three Oaks - Four Oaks suggested Virgin Trains.

And yes, I'm having to manually enter a date in

 

[hairyhandedfool]

No calling points link shown for me, no edit journey or passenger option is working and routeing information doesn't show. Ticket information midway down doesn't show either. I'm using Chrome.

 

[Ivo]

The Multiple Via Points feature still doesn't seem to want to work, having not worked previously (:roll, but otherwise everything is fine for me (except this return date thing everyone is complaining about :roll.

 

[Xenophon PCDGS]

One change I do not like is that the default is now TheTrainLine instead of the TOC involved ([stn]BHM[/stn]-[stn]FOK[/stn] should have LM written all over it)

An interesting observation. I will have think about a more considered reply as and when I have time.

 

[phil35]

It's broken for me in IE9 too. For example, clicking the "more options, railcards & passengers" dropdown just doesn't do anything. Neither does clicking the NRE username link at the top to bring down account settings.

It seems to work better in Chrome, but there are still things like the "show all calling points link" missing.

 

[WatcherZero]

I have IE9 and its working fine for me, I had just come from broken London Midland page too (throwing up errors when trying to include Metro destinations)

 

[PR1Berske]

Dear corporations - stop making changes without testing!

 

[calc7]

Birmingham to Four Oaks is priced by West Midlands PTE, not LM, so this is probably the source of the website's issue here.
--- old post above --- --- new post below ---

Three Oaks - Four Oaks suggested Virgin Trains.

The Any Permitted flow is priced by Virgin.

 

[Schnellzug]

Oh yes, that seems to be an improvement, unusually. It does seem easier to use, live Departure boards seem to be more convenient, and having the option for return Journeys seems a lot more convenient to use. On the whole I think I would give a Thumbs up.

(i'm using inter Net Explorer, incidentally.)

 

[4SRKT]

If you select a return journey and click on 'tomorrow' for the return date it returns a message (covered in red all over the screen) inviting you to enter a valid date for the return.

Also as pointed out the TOC logo showing who the provider is appears to be completely random.

 

[phil35]

It's broken for me in IE9 too. For example, clicking the "more options, railcards & passengers" dropdown just doesn't do anything. Neither does clicking the NRE username link at the top to bring down account settings.

It seems to work better in Chrome, but there are still things like the "show all calling points link" missing.

Well all these issues seem to be fixed now, including the "show all calling points" link being visible again.

Reckon they saw this thread?

 

[Atishyou]

Other than the usual NRE hopelessness anyway.

?????