I'd ban website designers from making sites that were once easy to use unnecessarily difficult. I am thinking of that rotten firm Vue cinemas (who took 9 months to refund my credit card after cancellations during lockdown). Our local cinema used to have a simple website that listed all the films forthcoming plus the live relays of special events (theatre, opera, ballet, music etc). For some reason, since the end of lockdown, someone has seen fit to remove the live relays from this site. Now you have to go Big Events, then to theatre/music/dance/ opera. It's not an improvement in my opinion. I prefer to buy my tickets over the counter, since it gives me somewhere to call on my afternoon walk, but today when I called to see if I could book tickets for Lucia di Lammermoor and Hamlet from the NY Met on 21 May and 4 June, I was told "they're not in the system yet". Before lockdown I could book all my tickets for the whole season from Covent Garden or the NY Met in one go by speaking to a human being over the counter, look at the screen to see if my invariable seat on the end of the front row was free (lots of leg room, no one in front of me and very easy to walk out without disturbing anyone if the production is intolerable) and take the tickets away (I don't bank online, so I imagine paying online and collecting from a machine is not an option anyway).