A friend was travelling on an advance Fareham - Leicester single recently. Due to a delay between Fareham and Waterloo, he just missed the Leicester train at St Pancras. Although he was let on the next train for no extra charge, they said strictly speaking he should have got confirmation of the delay from the first part of the journey.
Is this right, and if so, who does one get this confirmation from?
Is this right, and if so, who does one get this confirmation from?