3141
Established Member
I can't find a previous thread about this so I'll start a new one.
SWR have now begun showing "due" instead of "expected" on platform displays. This is much less useful for passengers. If a train is timetabled to be at a station at 12.17 and that's the current time you know it's due, but if it hasn't arrived you'd like to know how much longer you will have to wait for it. The "expected" time told you that, though it wasn't always accurate, but "due" gives no useful information at all. Most unhelpful when you're on platform 2 at Basingstoke at 23.38!
I've contacted SWR about this, but in the meantime does anyone have any information as to why they've made the change?
SWR have now begun showing "due" instead of "expected" on platform displays. This is much less useful for passengers. If a train is timetabled to be at a station at 12.17 and that's the current time you know it's due, but if it hasn't arrived you'd like to know how much longer you will have to wait for it. The "expected" time told you that, though it wasn't always accurate, but "due" gives no useful information at all. Most unhelpful when you're on platform 2 at Basingstoke at 23.38!
I've contacted SWR about this, but in the meantime does anyone have any information as to why they've made the change?