Talking of Birmingham - it's a city without the kind of cross-city services that we have in Sheffield.
Are there any cross-city routes that you think would be viable? Or does the road network in the centre (and the pedestrianisation of New Street etc) encourage services that dip a toe into the city centre but don't cross it? For example, Nottingham's pedestrianisation and ring road seem to suit the kind of network that NCT have, where buses don't run cross-city.
Birmingham also has a central train station (a few!) and cross-city trains to the Queen Elizabeth Hospital/ University area, so that's one obvious idea for a cross-city bus rendered unnecessary. Any missing links in the NatEx network though?
There did used to be cross city buses (5/6/7* - Edgbaston/ Bearwood area to Perry Common, 15/16/17 - Whittington Oval to Hampstead, 90/91/92 - Stratford Road area, Hall Green boundary and Robin Hood probably, to somewhere in the north of the city) that I semi remember but these were broken up. When I first lived in Birmingham, these routes had conductors. Later on, when Timesaver (limited stop) buses were introduced, there was a Coventry - Airport - City - Halesowen route, possibly 900 but the west of the city leg didn't appear to be too successful and was dropped, may have been the 900.
What I think did for these routes was when the Midland Red routes were taken over. For instance, Birmingham covered the Stratford Road to the city boundary but the Midland Red routes went on to Shirley and beyond (probably Solihull). After the transport executive took over the Midland Red routes in the conurbation, they merged routes so those living beyond the Birmingham boundary had more frequent buses and lower fares. Similarly, I think the Whittington Oval route was merged with a route to Kingshurst or Chelmsley Wood; Hagley Road (5/6/7) was already covered by former Midland Red routes to Stourbridge, Dudley, Wolverhampton, and others. If they had remained as through routes, they would have been very long, running in urban traffic. All of this happened before New Street was pedestrianised. Certainly, the road network in the centre has something to do with it but, at one time, there was the free Centrebus that took you round the city centre meaning you could get from any one stop to another.
Rail - the cross city line was (is?) very busy - serves Five Ways - and the line through Snow Hill from Stourbridge to Shirley or Solihull is also really a cross city line. The Travelcard system also encouraged rail travel.
One possible destination might have been the airport, but there are already links from the city centre as well as the north and south - and it is some way from the city. All in all, I don't think there would be enough take up otherwise one of the smaller operators would have taken it up.
* - there were slight variations. All buses to Perry Common (I think it went that far) were numbered 7, in the other direction buses either terminated at Sandon Road or Portland Road (one was the 5 and the other the 6). Both served Five Ways and Broad Street, where there were (are?) lots of offices. The other routes were similar. Some of this is hazy as I scrape my memory banks.