In late 2003, six months before the franchise started, a Q&A meeting.
Me: You've ordered 3 car trains - shorter than Arriva and other bidders specified... will they be able to cope with the anticipated growth?
Vernon Barker, MD, FKTPE: Yes, they are much larger with more seats.
Me: But even with the 12 tip down seats and they are still a reduction on the 3-car 158s we already have, how is that an increase?
Vernon Barker: These are a vast improvement, mechanically, technologically much faster, more powerful.... etc.
See what he did there.
Driver's union rep: Vernon, during your time as MD of First North Western, you led a blame culture where staff were disciplined for anything you could find, it was a horrible place to work with drivers going around on 40+ points, and generally a management failing to accept responsibility for their own failings. Will that happen here? Many of your former staff referred to Arriva Trains Northern as 'The Great Escape' as they came here to get away from all that stupidity.
Vernon Barker, very red face, blood boiling: There will be no blame culture and nobody brings any baggage from the previous franchise and that applies to staff aswell as management.....
