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Which is about to rapidly change. You are in the same boat as me.Nobody is forced to travel on HEx or pay their prices. But they do. HEx are not ripping anybody off - they simply know their market.
options to get to Heathrow
1. Tube to kings cross.
2. HEX to Paddington and tube to Kings Cross.
3. Cross rail to Farringdon then train.
I don’t like paying the highest fare in the uk to stand. (Which often happens when a single set is used). 3 is a no brainer.
my office is in the city. People will soon ditch the hex and taxi for a direct train. Hex’s problem is it terminates at Paddington. Cross rail will give people more choice of where they want to go direct (or with a single change). I can see HeX becoming like Gatwick Express. Carting a lot of fresh air around. Would you use Gatwick express?