Is Britains mail service failing us as consumers? Though the postal service were well within their rights to go on strike I feel that it is not just the management that is failing us but in some cases the workers themselves, on several occassions I have had packages lost or broken and in some cases the postman cant be bothered to knock with a package so just pokes a card through!
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Is our mail service failing us?
- Thread starter paulo
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rail-britain
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Last year I had over 2000 items of post
At least 30 were lost or not delivered
A further 30 were also damaged or the contents removed
This year didn't start much better with 30 claims in the first 3 months
As a result I now collect my post on a daily basis, but there has not been much of an improvement
Although most of the claims were settled, I do not know how many items were sent First Class and were "late"
I send all my business postal items either by Second Class RECORDED or Special Delivery
I also ask people sending me postal items to do the same, if they do not then I do not accept liability if the item does not arrive a claim has to be raised for late or lost postal items
At least 30 were lost or not delivered
A further 30 were also damaged or the contents removed
This year didn't start much better with 30 claims in the first 3 months
As a result I now collect my post on a daily basis, but there has not been much of an improvement
Although most of the claims were settled, I do not know how many items were sent First Class and were "late"
I send all my business postal items either by Second Class RECORDED or Special Delivery
I also ask people sending me postal items to do the same, if they do not then I do not accept liability if the item does not arrive a claim has to be raised for late or lost postal items
D306
Established Member
I'm still waiting for a parcel, that was meant to come at the begining of the week.
Not too long ago postal fees were revised, ending in us paying more according to size and weight, it seems though we now pay a ridiculous amount in postal fees the service has far from improved and as previously mentioned half the time we end up picking up our own mail/parcels!
rail-britain
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Some postal charges are less now
I also carried out a little research and sent several letters to myself from various locations across the UK, one by First Class the other by Second Class
In most cases the Second Class letter arrived the day after the First Class, however some also arrived at the same time, and in two cases the Second Class arrived BEFORE the First Class
As a result I now send all letters by Second Class!
I also carried out a little research and sent several letters to myself from various locations across the UK, one by First Class the other by Second Class
In most cases the Second Class letter arrived the day after the First Class, however some also arrived at the same time, and in two cases the Second Class arrived BEFORE the First Class
As a result I now send all letters by Second Class!
Tom B
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A packet was posted to me (about 2 miles away from the sorting office at Sighthill) at a post office in Doncaster (about a mile away from the sorting office at Middlebank), over a week ago, and still hasn't arrived.
If you ring up RM, they just tell you "it's because of the strike" - er yes, but the strike is Royal Mail's problem, not the customers, and it's up to RM to sort it, not the customers to post less! They evidently *don't* care about the fact that your important mail is being held up because of their failings.
If you ring up RM, they just tell you "it's because of the strike" - er yes, but the strike is Royal Mail's problem, not the customers, and it's up to RM to sort it, not the customers to post less! They evidently *don't* care about the fact that your important mail is being held up because of their failings.
I fear things are to get a whole lot worse with the closure of smaller local post offices. it was a great shame to see the demise of the mail train. To be honest it just about sums most issues in this country up, we are expected to pay more and get less.
D306
Established Member
The Amazon UK Depot is about 20 miles from where I live (It's at ridgemont) and I think it should be at my door within 3 days.
rail-britain
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There are more than one Amazon UK depot at Milton Keynes (Ridgmont)
http://www.thefirstpost.co.uk/index.php?menuID=2&subID=1124
There are at least seven more in the UK I know of, including :
Dunfermline
Glenrothes
Gourock
Marston Gate
My sister recently moved house and bought redirection from Royal Mail, and they've been redirecting mail from both the new occupant and the occupant before her. The problem is, she's been recieving minimal post, so I think something wrong has gone on somewhere!
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