No point anyone responding then, may as well close the thread.
That's not what I meant.
*For the purpose of determining validity*, it doesn't matter what any of us say on any forum. It makes no difference to the reality.
The only way to determine validity is by checking the conditions of the ticket (e.g. valid after whatever time) and consulting the timetable. Someone saying "that is/isn't valid" on a forum doesn't make it valid or not valid.
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Grief....listen to yourself will you........
:grin:
Yes I have and am pleased you agree with most of the points!
People complain about alack of public transport integration. FSR have included this service because they think it is something which will attract customers to use their services - to get to the highlands, or traveling one way by WCRC and one way by FSR. In their timetable, there is a clear footnote which states that services are provided by someone else.
I've not seen the FSR TT, but the NRT is certainly extremely misleading, I agree with Ascot on that.
I do agree about consitency of approach but this is surely an issue for ATOC , and more specifically NRES, the NRT team and the relevant TOCs to sort out.
Yep.
Ref your point 2. I agree entirely - try raising it with FSR external relations - they are normally very helpful and fullsome in their answers - (John Yellowlees First ScotRail External Relations Manager Atrium Court 50 Waterloo Street ... Fax : 0141-335 4345 Email :
[email protected]).
Ref point 3. How does that differ from a normal CDR which is not valid on certain trains (normally restricted by time)?
Not sure what you are getting at. I don't see how it does differ. The issue is advertised as by any timetabled train versus a ticket advertised as any train EXCEPT Jacobite. The timetable shows the Jacobite as if it was a regular service. It's downright misleading!
As a moo point I went to Glasgow Queen St tonight and enquired about a trip to Mallaig, and the staff were very quick to ask 'are you going for the steam train' and 'are you taking it both ways' so it is unlikely that someone would get chinged..
In that situation yes, but online sales etc are increasing, and staff at places like Penzance who won't get that training, or travel agents selling tickets to tourists may look up their system and see one isn't valid on Jacobite and might think the other is? I don't know.
BTW the first line of your post totally negates this thread of course
Not really - I've explained that above. None of anything we say change the basic facts. We can debate who is to blame and how it should be fixed, but that doesn't change those basic facts that it's misleading.
The start of the above post in meant in a post ironic sense and may be the result of too much coffee exam stress and too little sleep.
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OK
The footnote IMO indicates that should you want to travel on this train you should contact the WCRC, who will explain the details...A separate page would make it difficult to see that you can for example go Glasgow - Mallaig then back to Fort William on the steam train and still be back in Glasgow that night as teh services would be split across various timetables - after all, FSR don;lt put the XC/NX services on a separate page in the timetable, and some tickets you would get from a ticket office are not valid for use on those services.
Anyway I suggest people write to FSR about it.
Bear in mind that if it causes hassle they may just miss it out of next years timetable, and if WCRC lose custome FSR will blame the people who complained (just like overnights at Carlisle?)
Well there's 2 issues here.
1) Yes it should be a lot clearer.
2) You seem to suggest it has a right to be in there, and that removing it will cause a loss in custom. By the same argument, aren't the likes of NYMR losing out in a big way by not having theirs advertised? Anyway I am going to address that in a moment....
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Thing is, the Jacobite service is a regular charter used by passengers across normal running track.
which is identical to NYMR Whitby-Grosmont!
The service between FW and Mallaig is, well, very sparse. The steam service provides an additional return journey along the line during the pslightly busier summer months.
Again, identical!
I argue, therefore, that it should be in the timetable,
Possibly...
but separate from other services with a clear indication that the train is a charter service.
Yes it needs to be VERY clear.
As for NYMR and similar companies with a connection/which run on the mainline railways, I think unless a regular timetable exists that the service should be merely referred to.
Huh? I fail to see how NYMR's Whitby services are any different to the Fort William-Mallaig service?
If of course a regular timetable is in place, that should be published in a separate section of the timetable clearly stating that the trains do not accept NR tickets.
My views entirely.
Well, I agree with you there BUT earlier you said that they should be "in the timetable" are you now saying it should be seperate? To be honest, I have no real argument either way. I accept either approach has it's merits. BUT, what there needs to be is consistency (Not one rule for NYMR and another rule for Jacobite) AND absolute 110% clarity about the ticket restrictions. There should be a big "£" sign or something at the top, it should be shaded, large footnotes clearly stating seperate tickets required, leaving absolutely no doubt.
I just think it should be the same rules for everyone and it should be crystal clear.
