WesternLancer
Established Member
- Joined
- 12 Apr 2019
- Messages
- 10,379
I wonder if the tone could be a bit more 'pleading' - eg:Dear Sir/Madam,
After sending my last email on March 24th, I received no response. I have only returned to the UK today and have seen the letter you sent me by mail on March 27th, requesting payment of £1,646.10 be made no later than 21 days after that date. The 21 days have passed, but I had no way of knowing about this since I was out of the country until today, as I had previously informed you.
Regarding the letter's content, would it be possible for you to send me a breakdown of that sum? You state I have purchased several invalid tickets from October 2019 and November 2022. However, I bought and used railcards correctly for the periods 13/10/2019-13/10-2020 and 17/10/2020-17/10/2021. All my use of railcard discounts for tickets during those times was covered correctly by my purchase of these railcards. I have attached proof of these railcard purchases below.
As I initially admitted and informed in my first letter, I incorrectly used the railcard discount for two journeys (to/from) between October/November 2022 and had never done so anytime before. These are:
- (1) to/from Leamington Spa to London Marylebone (first journey being 29/10/2022; return journey being 30/10/2022)
- (2) to/from Leamington Spa to London Marylebone (first journey being 4/11/2022; return journey being 6/11/2022)
Please let me know if you think there are more occasions I committed this mistake. Having checked my travel history, these are the only two where the issue occurred, as I had not yet purchased my railcard for this year.
Sincerely,
Anything I should change or add?
'I realise that I made a serious mistake in not having a valid Railcard on those occasions, would seem to be disproportionate to the losses the railway company has incurred by my error, moreover I will find it extremely difficult to raise the sum being requested. I am keen to co-operate with you regarding this matter, and would like to avoid the matter being considered at court, but I would be most grateful if you can look sympathetically once again at my case, as well as help me understand how you have arrived at this figure with a breakdown.
I look forward to hearing from you, and once again I apologise for the delayed response to this letter whilst I was out of the country for personal reasons. If it helps you can also e-mail me at xxxxxx'
Is there anything else at stake for you ref this (eg a UK visa or whatever?) as otherwise you could opt for the matter to go to court and plead your case to the magistrates, or go to the court, seek out the prosecutor ahead of the case hearing and seek again to see if they will settle for less that £1,600 maybe by asking the prosecutor.