Following Wednesday night's LNER website maintenance (11th September) the facility to issue self-print tickets has been disabled.
The only public reference to the situation from LNER seems to have been from their Twitter team which, when queried, responded that 'Due to an issue with an update to our website, self-print tickets have been temporarily removed from sale to ensure there are no problems when travelling.'
It's not the first time that this has happened since Virgin Trains East Coast changed to the current web architecture.
If emailable tickets are required, albeit without access to a seat selector or Nectar points, the Crosscountry Trains and, presumably, other trainline-based websites, can still issue their versions of this kind of ticket.
Indeed, the Crosscountry et al iterations can be issued not only for LNER Advances (which is all that LNER can issue when their system is working) but also for Anytime and other open tickets on LNER routes.
Hopefully the above may assist anyone who is puzzled by the lack of LNER self-print option at the moment.
The only public reference to the situation from LNER seems to have been from their Twitter team which, when queried, responded that 'Due to an issue with an update to our website, self-print tickets have been temporarily removed from sale to ensure there are no problems when travelling.'
It's not the first time that this has happened since Virgin Trains East Coast changed to the current web architecture.
If emailable tickets are required, albeit without access to a seat selector or Nectar points, the Crosscountry Trains and, presumably, other trainline-based websites, can still issue their versions of this kind of ticket.
Indeed, the Crosscountry et al iterations can be issued not only for LNER Advances (which is all that LNER can issue when their system is working) but also for Anytime and other open tickets on LNER routes.
Hopefully the above may assist anyone who is puzzled by the lack of LNER self-print option at the moment.