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Megabus Discussion

fife_circle

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Joined
11 Dec 2022
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78
Location
Fife
How reliable/unreliable are Panoramas? One failed yesterday on the M92 and a couple of days ago I was on one on the 900 and that also failed, both times there was a problem with the electrics, the drivers claimed. Granted, these are both Citylink vehicles so may differ in maintenance protocols but wondering if it’s a frequent problem with that vehicle type?
 
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Mwanesh

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14 May 2016
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884
Glasgow to London coach. What happens here? New coach gets sent out?
Replacement coach gets sent out from Woolley Edge.They normally have one parked up there. If none available it's Stotts Travel or Linburg who do the run.
 

route101

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Joined
16 May 2010
Messages
11,299
How reliable/unreliable are Panoramas? One failed yesterday on the M92 and a couple of days ago I was on one on the 900 and that also failed, both times there was a problem with the electrics, the drivers claimed. Granted, these are both Citylink vehicles so may differ in maintenance protocols but wondering if it’s a frequent problem with that vehicle type?
I had one fail at Buchanan Bus Station on the M17 Glasgow to Southampton one Friday night. Parks sent another out but we then had to swap to another at Bothwell Services. I noticed there is a slight variation in seating between them.

I thought the older high mileage Van Hools/Interdecks might have been unreliable.
 
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Trainguy34

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Joined
29 Apr 2023
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943
Location
Kent
I've just heard a rumour that the M5N (Swansea - Canterbury) is stopping operations, does anyone know if this is true. I have fears it may be as it looks like you can't book tickets from Canterbury.
 

Man of Kent

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Joined
5 Jul 2018
Messages
712
I've just heard a rumour that the M5N (Swansea - Canterbury) is stopping operations, does anyone know if this is true. I have fears it may be as it looks like you can't book tickets from Canterbury.
Stopped serving Kent around a month ago. I'm not clear if it survives as a Gatwick-South Wales service: that journey does not appear on a list of departures on the Megabus website. Testing individual journeys, it seems the Heathrow-Gatwick link now requires changing to the Oxford Airline service.
 

Blindtraveler

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Joined
28 Feb 2011
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10,408
Location
Nowhere near enough to a Pacer :(
Is coach patronage particularly rubbish in Kent generally or is there something more major going on? Whilst it is slightly off topic for this thread the National express 260 is also gone from the end of September so have they both killed each other due to low usage or is there some much larger wider issue here
 

Bwsbro

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Joined
7 Oct 2013
Messages
391
Is coach patronage particularly rubbish in Kent generally or is there something more major going on? Whilst it is slightly off topic for this thread the National express 260 is also gone from the end of September so have they both killed each other due to low usage or is there some much larger wider issue here
Both routes were serving different airports - 260 Stanstead, M5 Gatwick & Heathrow. There was always a staffing issue with the M5 as Adventure Travel were meant to be operating the service, with Stagecoach taking over the running last minute.

Although the route ran into Kent it would have been the western end that is the real money maker. the Cardiff/Bristol to Heathrow/Gatwick is well served already by the 200,201,202 (+extras) by National Express who 9 times out of 10 have lower fares than Megabus on these journeys. Flix joining the party aswell must not help the financials of the route
 

Simon75

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25 May 2016
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Saw at Newcastle Under Lyme bus station the other day a M19 to London, run by a firm called Birmingham Coach Company.
 
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overthewater

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16 Apr 2012
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Mcleans coaches are no stranger to this type of work, they have also operated routes for National express aswell.
 

Simon75

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M19 is Glasgow to Cardiff ran by Mcleans, definitely not London. Interesting name for the coach firm as well, not heard of them before.
Strange as it said M19 London Victoria and the legal lettering said "Birmingham Coach Company Ltd"
 
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bussnapperwm

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18 May 2014
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1,528
Strange as it said M19 London Victoria and Legals Birmingham Coach Company Ltd
Nothing on the Bus Operator Search on gov.uk.

Companies House shows them as being a London registered firm (presumably an accommodation address) previously registered in Dudley in May 2023. Not to be confused with the 1980s/1990s Birmingham Coach Company which became Go West Midlands/Diamond Bus
 

317 forever

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21 Aug 2010
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North West
Saw at Newcastle Under Lyme bus station the other day a M19 to London, run by a firm called Birmingham Coach Company.
They ran a few local buses in Birmingham, most notable routes 6 & 16, before being renamed Diamond and eventually becoming part of Rotala.

I used Megabus from Newcastle to Edinburgh last Saturday. Although just over 1/2 hour late, a Stagecoach employee (or I assume she was, as she arrived in a car with the Stagecoach name on it) came to inform us about the coach being delayed. This was a helpful gesture.
 

Simon75

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Nothing on the Bus Operator Search on gov.uk.

Companies House shows them as being a London registered firm (presumably an accommodation address) previously registered in Dudley in May 2023. Not to be confused with the 1980s/1990s Birmingham Coach Company which became Go West Midlands/Diamond Bus
Miss read it as Birmingham International Coaches
 

route101

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16 May 2010
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11,299
Anyone know how the M3 service does? London to Bournemouth. I used it in July and only 3 us were on board.
 

Slurp Tea

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9 Oct 2023
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1
Location
Reading, Berkshire RG1
careful to check the details of your online megabus booking. If you make any mistakes there’s a no refund policy!
So that was my first mistake.

2nd attempt I booked properly for a bus from Reading station, North entrance to Heathrow Terminal 2. Pick up was 5.50 pm. Purpose, to meet my son arriving on a flight. He’s too young do it alone. After the bus was no where to be seen and 10 minutes late, I checked the online tracker. The bus was the other side of Oxford and was easily 1 hour late!

Furious, I jumped on a rail-air service for £23 return as there was one leaving in 20 minutes time. I couldn’t risk waiting for the Megabus, especially if it was going to have more delays and problems. The rail air to Heathrow reached with no issues and managed to rescue the trip and be there for my son’s arrival.

I will not book MegaBus again. No way.
 

asb

Member
Joined
17 Jan 2011
Messages
97
careful to check the details of your online megabus booking. If you make any mistakes there’s a no refund policy!
So that was my first mistake.

2nd attempt I booked properly for a bus from Reading station, North entrance to Heathrow Terminal 2. Pick up was 5.50 pm. Purpose, to meet my son arriving on a flight. He’s too young do it alone. After the bus was no where to be seen and 10 minutes late, I checked the online tracker. The bus was the other side of Oxford and was easily 1 hour late!

Furious, I jumped on a rail-air service for £23 return as there was one leaving in 20 minutes time. I couldn’t risk waiting for the Megabus, especially if it was going to have more delays and problems. The rail air to Heathrow reached with no issues and managed to rescue the trip and be there for my son’s arrival.

I will not book MegaBus again. No way.
Try emailing customer services and explain your situation. They may give you a voucher if not a "proper" refund as a gesture of goodwill. Delays do happen.
 

route101

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Joined
16 May 2010
Messages
11,299
careful to check the details of your online megabus booking. If you make any mistakes there’s a no refund policy!
So that was my first mistake.

2nd attempt I booked properly for a bus from Reading station, North entrance to Heathrow Terminal 2. Pick up was 5.50 pm. Purpose, to meet my son arriving on a flight. He’s too young do it alone. After the bus was no where to be seen and 10 minutes late, I checked the online tracker. The bus was the other side of Oxford and was easily 1 hour late!

Furious, I jumped on a rail-air service for £23 return as there was one leaving in 20 minutes time. I couldn’t risk waiting for the Megabus, especially if it was going to have more delays and problems. The rail air to Heathrow reached with no issues and managed to rescue the trip and be there for my son’s arrival.

I will not book MegaBus again. No way.
The risk with short journey and such a long route, the service could of come as far as from Hull.
 

markymark2000

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Joined
11 May 2015
Messages
4,094
Location
Western Part of the UK
That is one of the big gripes of intercity coaches. The no refunds policy really catch people out and if there are delays, you sometimes have to make alternative arrangements and you are always out of pocket. The right for passengers aren't very well advertised either. You could try using the consumer rights act to get some money back?

Try emailing customer services and explain your situation. They may give you a voucher if not a "proper" refund as a gesture of goodwill. Delays do happen.
Megabus normally only give any money back if you are delayed by more than 2 hours.
 

route101

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16 May 2010
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11,299
I have noticed a new service from Glasgow to London. Leaves at 1645 and gets in at 6am the next day!
 

AlastairFraser

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Joined
12 Aug 2018
Messages
3,296
careful to check the details of your online megabus booking. If you make any mistakes there’s a no refund policy!
So that was my first mistake.

2nd attempt I booked properly for a bus from Reading station, North entrance to Heathrow Terminal 2. Pick up was 5.50 pm. Purpose, to meet my son arriving on a flight. He’s too young do it alone. After the bus was no where to be seen and 10 minutes late, I checked the online tracker. The bus was the other side of Oxford and was easily 1 hour late!

Furious, I jumped on a rail-air service for £23 return as there was one leaving in 20 minutes time. I couldn’t risk waiting for the Megabus, especially if it was going to have more delays and problems. The rail air to Heathrow reached with no issues and managed to rescue the trip and be there for my son’s arrival.

I will not book MegaBus again. No way.
Hi, as someone who is originally from Caversham - if you have to head to Heathrow again, jump on the Elizabeth Line to West Drayton, from which you can catch a frequent London bus (no.350 or U3) to either T5 or Heathrow Central Bus Station (T1/2/3).
 

Mwanesh

Member
Joined
14 May 2016
Messages
884
Rugby will be losing most of its Megabus workings from January 2024. Only 7 drivers will remain. The others are either being transferred to stage carriage or are facing redundancy.

Most drivers have been sent letters. I am waiting for a copy.
 
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JonathanH

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Joined
29 May 2011
Messages
21,130
I have noticed a new service from Glasgow to London. Leaves at 1645 and gets in at 6am the next day!
The M23 has been running for a month or so having been extended north of Newcastle (previously M22) through to Scotland. The northbound service leaves London at 2345 and arrives in Glasgow at 1310, having stopped at loads of places (Finchley Road, Northampton, Rugby, Leicester, Loughborough, Nottingham University, Nottingham, Tibshelf, Meadowhall, Leeds, York, Middlesbrough, Durham, Newcastle, Haggerston Castle, Dunbar and Edinburgh) on the way. I assume the 1645 south is the same Interdeck that works north.

In a way it is a bit like the old M12/M19 which used to leave London at 0100 and went via Leeds to Manchester and on to Glasgow. That got cut back to Manchester after a few years and latterly had a Liverpool extension. That used to call at a Tesco off the M1 at Milton Keynes and didn't go into Nottingham.

Rugby will be losing most of its Megabus workings from January 2024. Only 7 drivers will remain. The others are either being transferred to stage carriage or are facing redundancy.

Most drivers have been sent letters. I am waiting for a copy.
To think that Rugby was once the key part of the operation, with a lot of the coaches carrying Midland Red South lettering. Rugby changeovers were a common occurrence on many of the north-south routes.
 
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Simon75

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25 May 2016
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1,119
How many companies do Megabus use now.
Also don't they use a few motorway services as depots/outstations ?
 

route101

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16 May 2010
Messages
11,299
The M23 has been running for a month or so having been extended north of Newcastle (previously M22) through to Scotland. The northbound service leaves London at 2345 and arrives in Glasgow at 1310, having stopped at loads of places (Finchley Road, Northampton, Rugby, Leicester, Loughborough, Nottingham University, Nottingham, Tibshelf, Meadowhall, Leeds, York, Middlesbrough, Durham, Newcastle, Haggerston Castle, Dunbar and Edinburgh) on the way. I assume the 1645 south is the same Interdeck that works north.

In a way it is a bit like the old M12/M19 which used to leave London at 0100 and went via Leeds to Manchester and on to Glasgow. That got cut back to Manchester after a few years and latterly had a Liverpool extension. That used to call at a Tesco off the M1 at Milton Keynes and didn't go into Nottingham.


To think that Rugby was once the key part of the operation, with a lot of the coaches carrying Midland Red South lettering. Rugby changeovers were a common occurrence on many of the north-south routes.
I see, I wonder who operates the service. The 1645 from Glasgow is quite useful to get to Newcastle after work.
 

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