Due to COVID-19, many stations are operating one-way system, which requires closure of lifts and escalators, and as well as, requiring passengers going through a detour in station even for interchange.
What if, for example, cases like Birmingham New Street and Leeds, where connection time would tight, for passengers with heavy luggage or in wheelchairs, if they missed the connection due to escalator/lift issue (the most nearby one is closed, or having to queue for too long as some of them are shut) and detour, would they be entitled to take on next train on an Advance ticket (particularly on a split advance ticket)?
What if, for example, cases like Birmingham New Street and Leeds, where connection time would tight, for passengers with heavy luggage or in wheelchairs, if they missed the connection due to escalator/lift issue (the most nearby one is closed, or having to queue for too long as some of them are shut) and detour, would they be entitled to take on next train on an Advance ticket (particularly on a split advance ticket)?