Bletchleyite
Veteran Member
Apparently an Off Peak Single London Thameslink to Bedford (code TN) is not valid in the evening peak according to the barrier staff at City Thameslink. And according to the the guy in the ticket office who refused to sell me one and was convinced enough he was right that he made his refusal in writing with a ticket office stamp.
On the assumption that the Customer Services will also get this wrong (the Twitter staff have just proven themselves unable to read their own web page, having said it isn't valid and "backed it up" with a web page that says it is), who can I escalate this to?
On the assumption that the Customer Services will also get this wrong (the Twitter staff have just proven themselves unable to read their own web page, having said it isn't valid and "backed it up" with a web page that says it is), who can I escalate this to?