What the public see is not at all the full picture, it is mainly what SWR want them to see. SWRs line seems to change every week, I find myself unable to trust a word they say.The public very much see this as RMT causing the dispute not SWR. SWR said they would review working practices, not unreasonable, ahead of new stock arriving and RMT pre-emptied the result by throwing their toys out of the pram if the status quo was not guaranteed to be retained. Surely the RMT should have been an integral part of the review and waited for the conclusion? The RMT don’t have the public onside.