Hi, I booked 2 sets of advance tickets on the crosscountry website recently and received them both yesterday. However both of them are missing the seat reservation coupon (even though the seats are written in the confirmation emails). So I have 3 coupons -the number that were isssued: one with my address, one debit card sales coupon, and one 'journey' coupon saying "Valid only with reservation (s) " at the top.
Problem is i was never sent the coupon with the specific service and seat number on it.
Phoned XC customer service and was told not to worry because the seats will be reserved..but i'm not 100% convinced because i'm worried i might be forced to buy another ticket on the train...
Hope that all makes sense, what do you think about this?
Chrs
Problem is i was never sent the coupon with the specific service and seat number on it.
Phoned XC customer service and was told not to worry because the seats will be reserved..but i'm not 100% convinced because i'm worried i might be forced to buy another ticket on the train...
Hope that all makes sense, what do you think about this?
Chrs