Northern cancellations getting worse

[scrapy]

Fewer guards are required if you roster them separately; this is because guards don't need to take units to and from depots, and have less onerous break and shift length requirements. I can't exactly see the DfT stumping up the cash for tens or hundreds of extra guards to be recruited to allow "full crew working"...

In the case of Teeside, Northern actually has separate depots - a driver-only depot at Darlington, and a guard-only depot at Middlesbrough.

Also at several depots, guards sign some routes that drivers don't and vice versa.

 

[gazzaa2]

The summer of 2018 was the first time it completely fell apart

My usual train to work went from being reliable to cancelled near enough every day around that time. It's been hit and miss since but strike days aside that's when it was worst.

 

[JD2168]

An unusual reason for a cancellation of the 8:58pm Bridlington to York Train: Train cancelled due to a safety inspection on a train earlier today, I have not heard of this one before.

 

[Xenophon PCDGS]

An unusual reason for a cancellation of the 8:58pm Bridlington to York Train: Train cancelled due to a safety inspection on a train earlier today, I have not heard of this one before.

Does that imply that there was knowledge that safety would had been compromised had the service been allowed to run?

 

[ModernRailways]

Does that imply that there was knowledge that safety would had been compromised had the service been allowed to run?

The inbound service to Bridlington didn't operate due to an incident at York, unclear if it's an operational incident or a unit fault.

 

[yorksrob]

The Hallam line used to be very reliable, but in the last couple of weeks the cancellations have been creeping up.

 

[skyhigh]

Does that imply that there was knowledge that safety would had been compromised had the service been allowed to run?

No.

 

[yorksrob]

Two days in a row my train's been cancelled now.

Hallam line seemingly going down the pan.

 

[D6130]

Two days in a row my train's been cancelled now.

Hallam line seemingly going down the pan.

I suspect that this may be connected with the critical shortage of Northern train crew at Sheffield.

The Calder Valley is still holding up pretty well, although there are odd isolated cancellations most days....especially on Sundays, when Blackpool- and Manchester-crewed services are subject the vagaries of the North-West's 'Sundays outside of the working week' terms and conditions.

 

[cjbirkett]

Liverpool-Wigan/Blackpool seems to have gone very haphazard these last few weeks. Many cancelled seemingly daily.

Also the Ellesmere Port/Helsby trains seem to be on the list of cancellations nearly every day they should operate!

 

[yorksrob]

I suspect that this may be connected with the critical shortage of Northern train crew at Sheffield.

The Calder Valley is still holding up pretty well, although there are odd isolated cancellations most days....especially on Sundays, when Blackpool- and Manchester-crewed services are subject the vagaries of the North-West's 'Sundays outside of the working week' terms and conditions.

To be fair, I'm not sure whether there were any others cancelled today, but it's unusual to have it cancelled two days in a row.

 

[ainsworth74]

To be fair, I'm not sure whether there were any others cancelled today, but it's unusual to have it cancelled two days in a row.

Must be directly targeting you

 

[yorksrob]

Must be directly targeting you

Nah, that's all public transport policy

 

[YorksLad12]

To be fair, I'm not sure whether there were any others cancelled today, but it's unusual to have it cancelled two days in a row.

The 1702 Sheffield-Leeds has been cancelled two days in a row previously (it's one a colleague catches usually).

 

[yorksrob]

Proper collapse of Hallam line services tonight. Three trains cancelled in a row.

 

[ModernRailways]

Proper collapse of Hallam line services tonight. Three trains cancelled in a row.

When I was in Sheffield a few weeks back, both Sundays just seemed every other train was cancelled for Northern. Is there significant issues on a Sunday particularly?

 

[yorksrob]

When I was in Sheffield a few weeks back, both Sundays just seemed every other train was cancelled for Northern. Is there significant issues on a Sunday particularly?

I must admit, I don't usually get the train on Sunday that often.

The railway service up here seems like whack-a-mole. As soon as one company starts recovering, another starts getting worse.

 

[Killingworth]

This is Northern's latest Customer Promise poster. No figures for trains 16-29 minutes late but some interesting detail here.

Lots of local factors influencing the outcomes. The next edition may include disruptions caused by yesterday morning's points failure between Meadowhall and Sheffield.

 

[Llandudno]

This is Northern's latest Customer Promise poster. No figures for trains 16-29 minutes late but some interesting detail here.

Lots of local factors influencing the outcomes. The next edition may include disruptions caused by yesterday morning's points failure between Meadowhall and Sheffield.

View attachment 141828

The cancellation % is awful..

Didn’t the target figure used to be 1%

I wonder which are the worst operators for % cancellations?

TransPennine
Northern
TfW

Possibly?

 

[td97]

The cancellation % is awful..

Didn’t the target figure used to be 1%

I wonder which are the worst operators for % cancellations?

TransPennine
Northern
TfW

Possibly?

TPE, then TfW, then Northern.

It's hopeful that Northern should reduce their cancellations next week with the end of the school holidays.

There have been 100+ "short notice change to the timetable" daily Northern cancellations during the summer holiday season. However, cancellations are at 6.1% of total services, so still better performing than TPE (11%) and TfW (7%).

P-coded cancellations | ORR Data Portal

dataportal.orr.gov.uk

 

[Llandudno]

TPE, then TfW, then Northern.

It's hopeful that Northern should reduce their cancellations next week with the end of the school holidays.

Well, at least I got the top three right, but not necessarily in the correct order…!

Interesting that the worst three performing TOCs don’t operate anywhere near the south east of England!

 

[Iskra]

This is Northern's latest Customer Promise poster. No figures for trains 16-29 minutes late but some interesting detail here.

Lots of local factors influencing the outcomes. The next edition may include disruptions caused by yesterday morning's points failure between Meadowhall and Sheffield.

View attachment 141828

Well at least the statistics support the notion that South Yorkshire is getting the raw deal, which I’ve been suspecting for a while now.

 

[Peterthegreat]

Well at least the statistics support the notion that South Yorkshire is getting the raw deal, which I’ve been suspecting for a while now.

Absolutely.

 

[johntea]

Really winds me up when they dodge out of a 30-59 delay repay by saying the train was only 29 minutes late according to the data which may be true but my cancelled service would have very likely arrived at least a minute if not a couple of minutes earlier too so on the ground it was still 30 minutes to me! (the timetables on my particular route seem cleverly designed to create this :32 and :58 for example rather than :32 and :02 although I'm sure it isn't someone evil working in the timetable department )

Not just a Northern thing but the difference is their compensation offering a freebie ticket for 30 and above which is far superior to a couple of quid refund on the ticket value!

 

[Kite159]

Really winds me up when they dodge out of a 30-59 delay repay by saying the train was only 29 minutes late according to the data which may be true but my cancelled service would have very likely arrived at least a minute if not a couple of minutes earlier too so on the ground it was still 30 minutes to me! (the timetables on my particular route seem cleverly designed to create this :32 and :58 for example rather than :32 and :02 although I'm sure it isn't someone evil working in the timetable department )

Not just a Northern thing but the difference is their compensation offering a freebie ticket for 30 and above which is far superior to a couple of quid refund on the ticket value!

Not just on Northern, but other operators when on an hourly route they claim "you were only delayed by 59 minutes & 45 seconds" as the train arrived 15 seconds earlier than the public timetable [along with every other train]. In my eyes the thresholds should be 14-29-59 minutes but that is probably something for another thread

 

[Parham Wood]

This is Northern's latest Customer Promise poster. No figures for trains 16-29 minutes late but some interesting detail here.

Lots of local factors influencing the outcomes. The next edition may include disruptions caused by yesterday morning's points failure between Meadowhall and Sheffield.

View attachment 141828

Do cancellations include those cancelled the night before?

 

[northernchris]

This is Northern's latest Customer Promise poster. No figures for trains 16-29 minutes late but some interesting detail here.

Lots of local factors influencing the outcomes. The next edition may include disruptions caused by yesterday morning's points failure between Meadowhall and Sheffield.

View attachment 141828

That's really not a good month! The services I use most fall in to the West/North Yorkshire inter urban group, and with 7.9% of services cancelled and a further 10.7% short formed really highlights the lack of capacity provided versus the train plan.

 

[Xenophon PCDGS]

In the last week or so, I have had emails from Northern encouraging travel on their services and then emails from them about how they will be affected by strike action.

 

[Falcon1200]

Do cancellations include those cancelled the night before?

I would think not; If cancelled with a 'P' Code before 2200 the day before those trains are effectively removed from the timetable against which cancellations on the day are measured.

 

[Bantamzen]

Well at least the statistics support the notion that South Yorkshire is getting the raw deal, which I’ve been suspecting for a while now.

Don't worry Northern are doing their best to bring West Yorkshire's cancellations to your level....