I have had 2 Incidents in the last week.
Firstly I will say that I take time in choosing what I wear and I do tend to look "smart" most of the time,
The First Incident was at Glasgow Central, Getting on an 11 Car Pendo in Coach C and walking right down to my seat in first class, I got followed all the way by a police officer and when I sat down his words to me were "This is first class, why are you sat here?" After showing him my ticket that he took a good minute looking at! he handed them back, Said "Ok Then" and walked off looking very disappointed.
The second was yesterday on the 1209 XC Service off Edinburgh, I got on and sat down In first Class, The Customer Host or whatever you call them, came round with the trolly, served everyone in the carriage with no problem, then when she got to me she said, "Standard Class is that way, Are you aware this is the First Class section of the train?, You need a First Class ticket to be in this section of the train" To which I replied, "Yes I do have a First Class ticket", and produced it for her to see, She looked at it quickly (£7.30 FC Advance from Edinburgh to Berwick) and just thrown it back down on the table and stormed off with the trolly without even asking me if I wanted anything to drink!, When I then later approached her and asked for a drink she said that "I was not entitled to anything as I was only going on a 40 min journey and I had only paid £7.30 for my ticket so why should I be entitled to anything"
I found her attitude absolutely terrible and I am currently drafting a letter of complaint to XC about her.
However, As I am aware, Most people in the FC section were travelling a lot further than me, Is there some sort of secret hidden rule I do not know about with XC that you have to pay over a certain amount for your ticket or you need to be travelling for longer than say 1 hour to get any complimentary stuff.
would be interesting to know, Although this experience has left a very bitter taste in my mouth for XC.