goblinuser
Member
- Joined
- 12 May 2017
- Messages
- 292
Ticketing is a nightmare currently, however many older people struggle to use a TVM or Oyster Card, let alone a smartphone. Discriminatory in my opinion if the paper tickets become more expensive.
Ticketing is a nightmare currently, however many older people struggle to use a TVM or Oyster Card, let alone a smartphone. Discriminatory in my opinion if the paper tickets become more expensive.
I'll remember that the next time I have a 10 minute queue at the ticket office, meaning that I miss my train and have to wait another hour for the next train.
Or when I have a 10 minute wait at the ticket machine to collect my Advance ticket, meaning that I miss my reserved train and have to buy a full priced Anytime ticket. And then wait an hour for the next train.
This is precisely why I believe the current smartcard system is a dead end. A lack of inter availability and consistency is literally designed into something thats taken almost a decade longer than intended to implement, and still doesnt work.
The words p*ss-up and brewery spring to mind.
I arrive at the station. I tell the booking clerk where I want to go. He/she sells me the ticket. If I have a query he/she answers.
Personally far quicker than faffing about with my "device" ... whatever that might be.
Stations without a booking office have roving RPIs, arriving 10 mins before a train to set up a makeshift booking office which closes 1 minute before rail service departure for infrequent services/stays open 1st-last service otherwise.
Simples
Ticketing is a nightmare currently, however many older people struggle to use a TVM or Oyster Card, let alone a smartphone. Discriminatory in my opinion if the paper tickets become more expensive.
So you will need multiple teams of rpis to cover a single little used train. Hardly a cost effective way to do it
Presumably no-one would be interested in working for only 20 minutes at a time anyway so the whole thing is unworkable (they'll be very few sets of stations that will be able to share a member of staff under this proposal).But the revenue collected would outweigh the costs of a few blokes standing there at various stations for 10-20 minutes with a ticket machine.
it'd stop the Disputes and Prosecutions thread from going crazy!
But the revenue collected would outweigh the costs of a few blokes standing there at various stations for 10-20 minutes with a ticket machine.
it'd stop the Disputes and Prosecutions thread from going crazy!
Do please tell me how you will organise that on lines such as the Cambrian, or the Heart of Wales?
Put them on the trains, perhaps have them walking up and down as the train goes on its journey.Do please tell me how you will organise that on lines such as the Cambrian, or the Heart of Wales?
Easy. Those stations that have under a set amount of passengers should close. Say those with less than 1500 exits and entries. Put TVM and barriers on stations where RPIs are impractical for those remaining open and barrier ALL stations that have a permanent ticket office, along with manning them from first to last train.
The expenditure can easily be paid for by paying all drivers and conductors one maximum salary which doesn't take the Michael with the guards and drivers employed by one company, the TOCs taking drivers and conductors on a long term lease, like how they have trains.
Hell, if needs be recruit ex Parking Wardens and ex Coppers for Revenue jobs if need be.
Put them on the trains, perhaps have them walking up and down as the train goes on its journey.
has anyone said paper tickets would become more expensive or is it just more hyperbole ?Ticketing is a nightmare currently, however many older people struggle to use a TVM or Oyster Card, let alone a smartphone. Discriminatory in my opinion if the paper tickets become more expensive.
I can’t help but wonder what planet a lot of the people in this thread are on.
True, some people may not have a smartphone and may not have a clue about technology. Many people, however, do - including my 60-year-old mum. Why should she be inconvenienced by having to queue for a ticket if the technology exists for her to pay for a ticket and download an Apple Wallet pass to her phone?
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At 66, I don`t use a smart phone and I struggle with the ticketing system as it is.
has anyone said paper tickets would become more expensive or is it just more hyperbole ?
Don't worry - lots of people play the 'old person' card in these discussions thinking that theyre all immobile and too docile to use a mobile phone or pc.
has anyone said paper tickets would become more expensive or is it just more hyperbole ?
I'm 21 and I hate e-ticketing with a passion Perfectly okay with order-online-and-collect, just give me that damned piece of orange card for peace of mind!
We exist.
I agree with you, options are a good thing but as you said for those who want it. I guess I was jumping on he above bits about people 65+ who are fully in the analogue world - nope there's those who are way younger tooWell, I hate having to queue at a kiosk to laboriously key in a booking reference (which proves I've paid), in order to wait for up to two minutes for a machine to print out flimsy, single-use, easily-losable orange coupons (which prove I've paid.) Bonus points if you have a multi-leg journey, multiple tickets on one booking, seat reservations, bicycle reservations, etc. all of which the machine seems to print in no particular order, combined with at least one receipt coupon and sometimes the odd coupon that reads VOID VOID VOID.
I fail to see how a decent and consistent mobile and/or print-at-home ticketing offering for those who want it (and there are many who do) is in any way a bad thing. When I was regularly travelling for work at short notice, two or three days a week, it would have saved me a significant amount of time, and at least one penalty fare from a mislaid paper ticket.
Well, I hate having to queue at a kiosk to laboriously key in a booking reference (which proves I've paid), in order to wait for up to two minutes for a machine to print out flimsy, single-use, easily-losable orange coupons (which prove I've paid.) Bonus points if you have a multi-leg journey, multiple tickets on one booking, seat reservations, bicycle reservations, etc. all of which the machine seems to print in no particular order, combined with at least one receipt coupon and sometimes the odd coupon that reads VOID VOID VOID.
I fail to see how a decent and consistent mobile and/or print-at-home ticketing offering for those who want it (and there are many who do) is in any way a bad thing. When I was regularly travelling for work at short notice, two or three days a week, it would have saved me a significant amount of time, and at least one penalty fare from a mislaid paper ticket.
65+? You mean all those retired people who spent their working lives developing the digital technology that they suddenly don't understand?I agree with you, options are a good thing but as you said for those who want it. I guess I was jumping on he above bits about people 65+ who are fully in the analogue world - nope there's those who are way younger too